Dollar General

I have been in this store several times and everyone is absolutely professional and wants to help. Opening a new store is not easy, especially when finding employees is so difficult now. I am impressed by the way I have been treated, keep up the good work.

I will also say that when I was in the store with my 13 year daughter there was a woman using profanity and yelling at the manager. This is after she was screeming through the store after beinag at the checkout for less then a minute. I nformed the manager that was unoading a truck with one of her employees and she was assisting the customer within a couple minutes. It seemed as if there was some miscommunication with another employee that thought he was to be on break. The manager handled the situation with respect l, while being professional. The woman continued to berate the manager even after I spoke up and said the profanity was inappropriate in the store especially when my daughter was there. I applaud the managers people skills and ability to "attempt" to calm the angry customer. Remember, we are all human and we all make mistakes, there is no reason to be so angry.

I absolutely love the staff, they are extremely helpful anytime I need anything. I love the self check out options too. I’m so glad we got the dollar general in town!!! :)

Thank you for being in our area, great to see you here, always remember we're living in a spoiled society, it doesn't take much for someone to leave an ickie review, I am very so thankful for your very clean store, very nice manners and I don't care if there is only self checkouts, I love having you here in Hinckley Illinois and WELCOME, with sincere, I'm thankful for ALL THINGS

Friendly staff, great atmosphere, everything was easy to find :)

So happy DG is here!

Dollar General in Hinckley is a great store to shop at the employees work very hard and bust there butts off to make the store the best like making sure the items are there for when you come into shop, very easy to find your items and the employees are very happy to help with your assistance.

First, the cashier is never available. It's like they are trying to force people to use the self-serve lanes. I watched the old guy last night come out and mess around with carts and then lit a cigarette all the while watching the door. My husband was forced to use the self-serve lane because this man was not doing
his job. The other cashier was sitting on the floor sniffing candles!!😡 This was not the first time she's been caught sniffing candles when she should be doing her job! I tried addressing this with management and was told that there were 2 other people working but nowhere to be found when I was left, yet again for the umpteenth time, trying to find a cashier to ring me out! 🤬 I don't know if this is a Dollar General issue trying to force people to use self-serve or if this is a management thing but either way it needs to be addressed asap.