Springfield Ace Hardware

Friendly and professional staff is ready to help you meet any of you hardware needs. Overall excellent service makes it a pleasurable shopping experience.

Went in for appliance light bulbs, the gentleman went right to them and picked the ones I need! I was in the store 5 minutes and checked out!

I walked into our local Ace Hardware in Springfield, NE on Saturday with my five year old daughter looking to purchase a mini Green Egg for my husband for Fathers Day. He has the XL at home already and is obsessed with it. He had expressed interest in getting the mini one for quick cooks.

An older gentleman was quick to assist me when I requested one in a box. He searched inventory and unfortunately could not locate one. While he was searching for me another older gentleman checked on me to make sure I was being help.

After he shared with me he didn’t have one in a box but could order one for me, I explained I was last minute Fathers Day shopping so ordering one would not work. He offered to call Gretna Ace Hardware and to my relief they had one. I asked if they could hold it and I would go grab it. He immediately said, oh no we can go grab it for you. I explained I was in a time crunch and needed it no later than four - at this time it was close to noon. He said no problem at all.

Then a younger gentleman took over and checked me out. To my surprise he said, can I get your address, I will personally deliver it before four. I explained it was a surprise so I couldn’t have him ring the doorbell. To my surprise again he said no worries I’ll call you when I’m close.

The green egg arrived at two (well ahead of my super short window of time) and he graciously placed it in my garage and called ahead of time. They did all of this FREE OF CHARGE. I have never had such amazing customer service. A big box retailer would have made maybe put in a 10th of an effort.

Ace Hardware in Springfield, NE keep up the great work. I have told so many people about my amazing experience and will continue to do so. You have no idea how grateful I am for your courtesy, kindness and amazing customer service.

Everything you need and excellent customer service.

Good service. Clean store compared to most Ace Hardwares. Only complaint is the isles are OVER packed. It's so narrow you have to wait for someone to leave the isle to go down it. Especially where the grills are.

Always find what I need without having to go all the way to Omaha

They are always ready to help. Always super friendly. And they even carried my items around the store and got a cart for me too. Great customer service. Kudos!!!

Randy at Springfield was AWESOME. He helped me fill my 4 tanks of propane and then even helped me as I went through the store looking for additional items. Guys like Randy is what's going to keep me coming back to Ace Hardware in Springfield - even though it's a bit farther away than some other places I could shop.

This is what you think of when you think of a small town hardware store. It's not 450 acres jam-pack full of stuff that only a professional contractor would want. You don't need to go looking for someone to help you, they actually come up to you and offer to help. It's a great store with fantastic service. Highly recommended.

Nice store, we'll stocked. It happens to be between my work in papillion and home in lincoln so I will surely be stopping back
Springfield is lucky to have a nice hardware store like this.

Clean, convenient, and staff is super available to help locate items the times I've been in.
Location is great for me when I need to grab something on the way home from work.

Very helpful staff. Clean store.

Always friendly and will go out of their way to help you with your needs

Great store with plenty of stock and friendly help. Has a great small town feel to it. Good sales as well.

Love this place. They have everything. The employees are nice and helpful. This is our go to spot while in Springfield.

Good selection of about anything you need. Really helpful and friendly staff!

Friendly service, good variety.

Beats the big box stores hands down! Great selections quality products. Go there often ,always find what I need.

Everyone at this Ace is very helpful as soon as I walked through the door there was somebody there to ask me if I needed any help finding anything.

Friendly, helpful staff. They are always eager to help find what you need.