GameStop

Nice little shop in the plaza. got a few xbox one games and a new controller and staff where very friendly.

I absolutely love this location. No matter whose been working, the staff is always warm, friendly and knowledgeable.

I recently bought my PS5 back in 11/2022 after searching high and low.. the fellas here at the store answer any and all questions, never force sales on me, recommend any gaming advice and leave me always wanting to support and frequent this location for all my video game needs. #REED - STORE MANAGER: is a great guy, my PS5 died on me in “rest-mode” I was devastated. I returned to Game-Stop🛑 with all my receipts and questions and #REED took very good care of all my questions and concerns. He swapped out the dead system with a brand new console and I just hope I can always give folks their “credit” when it’s due, this guy had a million other things going on I’m sure but never made me feel any type of way other than a happily satisfied customer. Go see him at 1024 Union Road in West Seneca, you’ll be glad you did!!! #Lit🔥 ✌🏾&❤‼

This is my favorite gamestop location. The people that work there are always happy to chat with you about the games you're there for. It's the best in buffalo for a gamestop

Super nice and honest staff. Went in for some headphones and the employee was extremely helpful.

I had a great experience with Peach today at the Southgate plaza location! He was super friendly and really made my daughter happy with her new Nintendo switch! (And she promises NOT to play it while it is plugged in lol!) Thanks so much Peach!

Large store. Very helpful staff.

Thank you Shaun and team!! You never sounded annoyed when we asked about the PS5 all these months - even during the challenging holiday season. Model retail warriors. Happy to be your customer and today, got the PS5!!

Wacky people that give phenomenal service. I highly recommend.

EDIT: rinse and repeat, didn't get the employee's name again. stopped by after a dr's appointment in the plaza. same gentleman working as my previous experience. he was awesome even though i was just browsing. remembered setting me up with the funko/reusable bag sale thing they had back in june. as someone whose worked retail from associate to manager that is some STELLAR CS skills! i really hope the upper management and district appreciates the staff here!

dang... wish i had gotten everyone's name. was there saturday 6/4 in the afternoon around 1530ish? needed a new xbox controller for my pc because i'm a dummy and saw on the website there was supposedly multiple vecna funkos in stock (when i tried to order before there was only one and it got cancelled.) staff was AWESOME. undoubtedly my best gamestop experience ever. left spending far more than i'd intended (didn't expect to happen across the drizzt funko though... for some reason didn't think they were currently available.) staff couldn't be more helpful with multiple members jumping in. even though it's not my closest location i will definitely use this as my default location from now on. thank you gentlemen!!!!!!!

The sales guy- Hans? Was super helpful in making our selection. We already plan on going back!

My daughter wanted to get the NBA 2K20 game. She was so excited that she bought one for her friend Nick! They played later that night and loved it!!! Price was decent and the service was great!!!

Wonderful employees. Very knowledgeable and helpful. One employee took the time to completely disassemble my defective PlayStation 3 to retrieve a new game stuck inside even though he is normally pushed to simply take the system and send it to corporate to be refurbished leaving the customer with a loss of the disc in question. Thank you game stop.

Great place to go last time I was there I had two employees (peach and some other guy) help me out and gave me some advice base on controllers. Thank you guys.

Nice bright and friendly

The best part of this trip was the sales clerk, Renee. She was incredibly knowledgeable regarding the rewards cards, points and choices. Thank you for all your help!

The assistant manager is absolutely the best game stop worker I've ever experienced. Going here now on.

I've been to MANY GameStops (whether it be at any of the fairly near by malls or plazas) but this is by far my favorite location. Every single employee is phenomenal, willing to talk about anything you may have questions on or if you need a recommendation. The store is well organized so it's easy to find what you're looking for and if you're just browsing theres more than enough to see. I always stop here first when I have an item in mind because even if they don't have it in stock they are more than willing to see where there might be one.

Awesome people especially Ashley. They answered all our questions for absolute novice parents and everyone should come here and novice or expert.

Shawn is very knowledgeable and helpful. Always love to go when he is working because he is full of great information

My husband Cody always drags me to GameStop. Kidding I love going there too. We actually go there alot the one in Southgate Plaza. We always find something we want!