The UPS Store

Doug. I have been a box holder for more than 15 years.
Doug is a constant, consistent kind, knowledgeable, efficient, UPS manager a ALWAYS finds solutions with ease and/ or creativity. I hear him kindly working with others, coworkers and customers, with respect, patience and kindness; even with tough customers and during the holidays/ COVID, hardware/ software updates, change of ownership, or whatever life presents him with. I have been a business owner with employees. I can honestly say, do what you can to show appreciation to Doug. He is humble. I don't know him personally, but he strikes me as a loyal friend and good son! ;)

Employees at this store are fast, efficient, pleasant, and helpful when shipping our packages. There are shipping places closer to our house, but we always come to this location. If there's a line, it usually moves quickly.

I received excellent customer service at this ups store. The associate was very helpful and professionally packed our paintings with great care. I would recommend this location.

Always helpful, courteous and convenient, even to those impatient customers, my go to UPS location ...

Everyone is always fast and friendly! This is clean, organized branch.

The staff was knowledgeable and efficient. Nicole was the staff member who helped us.

I was late with my Christmas presents. They got them there on time for a lot less that the others?

We unexpectedly had to ship 22 boxes to CT on 6/29/21 because the mover canceled the job. The staff at this UPS provided us with helpful information and suggestions. When we finally brought in the 22 boxes the two gentlemen, Jake? and Doug provided the best service possible considering the size of load and circumstances. They were very empathetic and made a very stressful situation a lot easier. Could not recommend them enough, they are knowledgeable, kind, and reliable.

We have been customers of this UPS store since they first opened. In all these years we have received thousands of envelopes, parcels and pallets each year and never, never have I received anything less than perfect service and perfectly attentive handling of my business and then always with a smile. The staff and management are first class: always and in all ways. They operate the UPS store professionally but above all that, they have angelic qualities and take personal interest in the well being of their customers. I am indebted to them and wholeheartedly grateful.

We have had a box at the UPS store for 15 years. The service continues to be excellent. This is our mailing address. When we are in our second home we have the UPS store send us our mail. They do so consistently on a regular monthly schedule. Before they send our package, they remove all junk mail. They alert us when we have packages and can easily ship them to us wherever we are located. We travel a lot and feel secure having this UPS store take care of our mail. When we are in town, it is very convenient to send packages from there and they have a cute assortment of greeting cards if you need to send a card right away. I recommend using this store for your mailing needs.

This UPS is the best I’ve ever been to. I was in the store everyday for about a year before moving away. The staff are amazing at customer service. Bobbi has done a good job at building her ship.
Everyone is happy. Whether it was putting candy in my PMB or receiving large packages that sat for days at a time, they made me feel important.
Good job guys!
Miss you already.

This UPS store is the best! I have been working with the staff there for the past ten years and have never had any cause for criticism. The staff are very friendly and obliging. They will help whenever they can and go the extra mile to be accommodating. The manager is well-liked and goes out of her way to give the service you require.

The whole staff seems like a pleasure to work with, but on this day, I interacted with Doug. And he is amazing!!! Excellently detail-oriented, efficient and upbeat. Even caught something that was missing and helped with that too.

When you tire of standing in line at the USPS, eagerly awaiting their terrible attitude/poor service combination, head over to this UPS store. Helping you package your item, printing labels, and answering questions are all done with kindness and efficiency. They never make you feel as though you have done something wrong for using their services like their Federal competitors do.

Every time I go here the staff is helpful, kind, and patient with my questions. They always get my package out the door on time and help me with taping up the package and getting a protective label on it. I will always go here for any shipping needs!

Every time I have gone there they have seriously been amazing. I have been helped by a couple different people and I have always left less stressed then when I went in. Not kidding, I will be dreading going to mail something thinking its going to take a long time, its going to be frusturating, and i'm going to get angry. But then I am surprised when it is fast, easy, and calm. It is so convenient that they do UPS and USPS in the same location (especially when you are mailing back rental textbooks that require different mailing services). When you go to USPS, they are rude, impatient, and impersonable but I always feel calm and helped when I go to this UPS store. They offer up tape if you don't have any with you (unlike USPS who makes you buy a 4 dollar ream of tape for one package). They have even helped me pick shipping methods that would save me the most money. They are fantastic and as long as I am in Bellingham, I will use them for all shipping.

One of the finest stores in Bellingham ! People are wonderful and very responsive to requests. Busy store due to its success but they have a way of getting everyone finished it good time. Doesn't matter what the service these folks are my favorites !! Five Star ++

I have had a mail box here for about a year and a half now and everytime that I have a problem or question they are always very helpful would completely recommend this location.

The employees in this store are always willing to help you with you projects or get your documents ready and shipped in a timely way.. They are knowledgeable about their services and act with positive attitudes.

The customer service in this store is always top notch. They are kind, efficient, and helpful with options. I highly recommend this location.