ampm

I just wanna leave a shout out to the staff that was working today (12-13-20) around noon. A lady came in while I was buying stuff and was vary rude out the gate, i commend how the staff was trying to handle the situation. She even tried taking her mask down while arguing AT the female worker. These people risk getting covid every day while trying to serve us and it's sad with how ungrateful some people are so i just want them to know some of us vary much value the work they do

I drove into this ampm when I was having a bad night. The clerk sold me some of the best peanut butter cookies I've ever gotten outside of a bakery and told me a story about his grandmother's cookies. Made my night infinitely better. Promote this man.

Pretty convenient gas station and convenience store located right off of interstate five in Bellingham right across the street from Starbucks Subway and I want a mocha it is also near Fairhaven and downtown Bellingham where there is so much to do and see.

The new Attendant, Christian, was amazing. He was personable and friendly, with an obvious eagerness to help the customer and make their visit enjoyable.

Gas Station food is the best, it's the tapeworms that really bring out the flavor

I always have a good experience here, I usually pick up a snack, a drink and get some gas before going on long road trips. Foods not bad and employees have always been nice.

Wasn't able to use my Gpay on my phone to pay, other than that I love this ampm.

Nice customer service

I had a bad experience with one of the managers but ARCO costumer service was very helpful and the owner gave me a call. The manager didn't let me use the phone after my dog locked my keys and cell phone in the car when I was parked at the gas pump. I spoke with store clerk first and he was very kind and tried to accommodate me. He couldn't find the phone so the manager was asked to come up from the back of the store. She was not wearing a mask. She told me the phone was for business only. I asked her if she was seriously not going to let me use the phone. She said she would get in trouble if I did. The following day, I spoke with ARCO costumer service. The costumed service representative was very helpful! He said that allowing me to use the phone is a business call. The owner of the store called me the next day and left a message apologizing for the incident. All and all, the situation was acknowledged by the owner as a wrong doing. I hope in the future the store will accommodate folks who are in need of the phone.

It was ok, it's a shame, I wasn't feeling well otherwise I would bought other products

I went to use the onsite vacuum for the car. I first had to go in to get quarters. The employee wasn't friendly and informed me I needed to buy something to be able to open the cash register for change. I do realize this is not the employees fault, but being a bit friendlier would have been a good thing. I bought something I didn't need and didn't want in order to get the change I needed. Then when I put my quarters in the machine it didn't work. I went back in and told them and they informed there was nothing they could do about it. I would have to call the number on the machine. Again, not the employees policy, so not their fault. I just feel that if a company is going to have these types of services on their property, for which they are making money, they should have some responsibility to a) make sure the things work and b) if they don't work, they should quickly refund the customer and THEY can deal with getting a refund from the other company. Not a good experience start to finish!

Was shouted at by cashier clerk for using two cups while she was still helping a customer at the counter. I was only getting hot water and they no longer have cup sleeves, which is fine. I felt she didn't need to be rude about it. Was around 4pm 2/16/2020. FYI the cups still get extremely hot next time I will just go to Starbucks across the street, as to not get treated like Garbage while I'm with my nine year old daughter.

I stopped here to fill up and get a car wash before heading south on I-5.

The only good thing I can say is the gasoline was inexpensive.

I asked if there was any discount on the car wash with a fill up. The middle-aged female employee behind the counter seemed agitated with the question. She pointed to a price sheet located at the other register. I paid for the most expensive option. Then I paid cash for the gas and went to the pump. The price I saw displayed on the pump was the non-cash price so I went back into the store to inquire. This same female employee began explaining to me that the cash price was in a different place on the pump. While listening to her and attempting to understand her explanation of where I needed to look for the cash price she became inexplicably hostile and said, "You look like you don't believe me!" It was so non-sequitir I was completely taken aback.I told her I was listening and said she had mis-perceived something but had been quite rude.

I went back to pump the gas but the pump was shut off. She came running out to the pump to tell me it had shut off because, "you waited too long". We exchanged apologies for the earlier conversation but she was still quite resentful. Maybe she was just having a bad day and I became a target for her frustrations.

I pulled my car into the automated car wash. Then a flashing light told me to "Back Up". I backed up and pulled forward 3 times but couldn't get it to work. My wife then got a reluctant attendant to come out and reset the machine. It malfunctioned after the wash but before rinse and wax. I'd had enough so I just left.

I doubt this review will be taken seriously by the owner and i don't really expect it to. This location needs a new store manager. I used to go into this store on a daily basis and now i refuse to considering the majority of the items i purchase are never restocked and run out on a regular basis. I typically buy my niccotine zyn from this store(or at least used to) but the one that i get is never restocked, they run out of the bottled water i buy on a regular basis, they have run out of gasoline...... I mean seriously how does a GAS station run out of gasoline? The andy caps hot fries i used to get are no longer carried here. If you want my business again, hire a new store manager.
Ps. You have multiple capable individuals already working at that store so promote one of them.

I've only had a good experience with 1 person that works here. They are rude and very unfriendly. Their EBT machine hardly ever works (supposedly), the ATM won't let you pull cash off your EBT card even though it's same ATM as every other gas station that you can use your card! CONTINUE DRIVING TO THE NEXT STORE!

I am continually asked to wait while the cashier is on the phone. I'm always parking getting out and the doors are locked while people are inside. I hate giving bad reviews. But sometimes you just got to.

Me and my roommates walk over here every once and a while and some of the staff are real uncomfortable