CVS

Definitely understaffed, sometimes our meds are on backorder, but usually those meds are on backorder MOST places. The staff works extremely hard and keeps up with the demands of an entire town and then some with basically one person running non-stop. It's posted everywhere that the pharmacy is closed for lunch at lunchtime, but the poor pharmacist has to actually breathe at some point! Everyone deserves a lunch break.

Sometimes the drive through window is closed because only one staff member is available and they can only keep one register open at a time. Not everyone can go through the drive thru. Not everyone has access to a car. So the inside is open and the window closed. Makes sense right?

I'm grateful that the remaining staff hasn't left us high and dry. It would be hard on many to try to get to Danville or Paxton or Watseka. Let's all try to be kind.

Great Store! Great Staff! The location is convenient and the hours are great!
This is my to go store for everything!

The pharmacy at the Hoopeston CVS is by far the best I have been to! I am not a person who reviews places, but they deserve a huge shout-out! The staff is beyond accommodating and friendly! Thanks for making out of town visit perfect!

Great store. Can get my medicine quickly and they will send a text when ready

Friendly home town store where the employees are always willing to help. Also clean and shopible.

They are always efficient and friendly

Very friendly staff, especially the immunization staff.

Cause you text me when my prescription is ready.

Awesome service

Great service

When shopping inside, they need to improve on their customer Service. Drive through for prescriptions is usually a good experience. The staff is friendly at drive through and they text when prescriptions are ready to refill and when they are ready for pick up.

Pharmacy hours need be longer.

If it weren't for some of the pharmacy staff, this would be a 1 star review. The staff pharmacist doesn't care about the people she services, you are just a number. My son will go without his epilepsy medicine because she is unwilling to help us over a holiday weekend. So I will be on the phone with a pharmacy in a different town first thing Tuesday morning to have ALL our prescriptions transferred. So sad that you can't rely on your local pharmacy to help when you need it.

The cashier was rude. Whatever happened to service with a smile. Good customer service is most important.

If it were possible to give NEGATIVE, "stars" that place is a JOKE! Checked out of the Hospital, was going to fill the RX. locally. I called at first " Closed" out to LUNCH! Called back spoke to a woman. Her statement told VOLUMES!
" I was the only one who showed up for work today, I'm doing the best I possibly can!" 09/02/2023 afternoon.