NAPA Auto Parts - Phoenix Auto Parts

Went in for a clamp to compress brake calipers. They set me up with what I needed and were super helpful. They set the bar for what customer service should be. I'll be back for sure.

Friendly knowledgeable staff everything you need for any of your cars issues or maintenance

Fantastic customer service. Had everything I needed in stock!

It's my favorite napa store in the valley !

They know their stuff they're good at what they do

I work here 😁

Had everything was looking for at decent prices

Many parts

Horrible customer service. Was told $125 out the door" for a part and waited for it to be shipped there instead of getting one that day. Next day when I go in he says it's $175 without the core. Nothing was said of the core on the phone. I was $15 short and the manager decided he would rather I break down on the side of the road because he misquoted the price and I brought the price I was quoted. They don't stand by their word and they wouldnt work with me at all. I even offered to change it right there or bring the core back before closing but that wasn't enough over $15 for this manager to help out a life long napa customer. I'll never buy anything from this napa or any other napa ever, and will tell everyone I know how little the manager of this store cares about providing good customer service when someone is in a bind. He also needs to learn to quote people the price with the core included or tell them about the core charge like literally every other auto parts store I've ever bought a part from. Horrible business with horrible people working there, go anywhere else if you want to be treated with any sort of respect or do business with someone who has integrity, cause these people don't.

One of the worst auto parts stores I've ever been to the guy that worked at the counter was very rude.