The UPS Store

I highly recommend this UPS store for a notary service. Debbie is a professional that knows and understands what you need, by asking. She knows, what superlative customer service involves. It was a delightful experience. To interact with someone with integrity and that cares enough to listen. Mission accomplished!
Thank you Debbie

This is a very friendly, helpful place to send back pkgs to Amazon😊.
No box, just a QR code and you are good to go. The employees were all 5 🌟 🌟 🌟 🌟 🌟 and smiling.... This store offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help with smiling faces 😊😊 also cards for every occasion.

I mailed a birthday gift for my grandson in Colorado and the gentleman that helped me was very polite, efficient and helpful. He even reinforced my tape on the package for me. I believe his name was Sam.

I stopped by to send several Amazon returns today. I was pleasantly surprised by the informative and professional manner in which the staff helped me. Keep up the good work!

They would use a white sticker to cover up the old label of the shipping box for my return. Professional. Spacious establishment. Fast service. Put the one in Lewiston, ID to shame

The employees here are the best!!! I so appreciate how patient and knowledgeable everyone who works here is. I always have a great experience even on the really busy days. Great team working here!

Manager and workers are efficient and helpful with a wide variety of tasks. 10/10

Super easy to ship packages and do Amazon returns! Fun and cheerful people to!

Mark and Debbie are amazing humans! I was ready to send off an item I had "sold" on Facebook via PayPal. Mark was kind and alerted me to all the red flags. I was reluctant to believe the person I sold it to could be so ugly. If you value trust, trust your UPS guy. They've seen us trusting people being taken advantage of over and over again. THANK YOU MARK! Keep up the good work you two.

Change your listing to reflect you’re closed on Sundays please.

One of many perks about living in a small town is getting to know people in the community you see often. With that being said, I've been coming to this UPS store to drop off Amazon returns for years. I don't recall ever having to wait long for assistance and the owners (Debbie & Mark) have always greeted me as soon as I walk in the door. I appreciate their efforts of acknowledgement and kindness every time. It is clear to me they truly care about their customers and business. The store appearance is very organized and their staff are always professional. This reflects positively as a whole along with efficient and friendly service. If you need to ship anything or use their services, I highly recommend this UPS store!

This is the best place in Moscow for simple printing and binding projects! I’ve had them print and bind projects a few times, and each time they have offered the best prices, quickest times, and most helpful and honest service! It doesn’t look like they offer as many services as Staples, FedEx or Allegra, but they do have the best prices and have been very willing to make accommodations and work with my timeframe where the bigger places haven’t.

The Moscow UPS store has been amazing at helping me with a mailbox and forwarding mail to other locations we are at. Everyone I talk to is very nice and helpful!

I had a unexpected pleasurable experience. Denise communicated in a very clear and friendly way. She knew how to perform her job swiftly. My time in the store was very minimal, and I felt like a executive customer. I am grateful to receive service I can trust at a well maintained store with a great location!

Have always received great customer service here! Never have had an issue with returning Amazon packages.

We have been a mail box holder for 11 years, an it is so much nicer now that Mark and Debbie own the store. They including employee's are all happy to help you with your package's, and other service's the UPS store provide. If you don't have the key to your box that's okay because they take the time to meet everyone and they will get your mail. The UPS store is very clean thier constantly cleaning everything even before COVID 19 now they wipe down the plastic, credit card machine, counter top's after the each customer. This is a great business.

Debbie was awsome! She helped me coordinate shipping and holding packages for my son at U of I.

I came in tonight needing help notarizing a document, not realizing that notary services are not usually conducted past late afternoon. Instead of turning me away or allowing me to face minor inconvenience, the owner allowed me to wait in the lobby until she could squeeze us in. She was incredibly nice and went out of her way to make sure I knew how to fill out my document! Thanks, Debbie!

I had read reviews of this place when I was looking for directions because I needed to return something to Amazon. I was a little unsure of what experience I could expect because the reviews I saw of people returning things from Amazon through this store (they were not favorable and if my item was cheaper in cost I have just kept it). However, when I went in to the store yesterday afternoon, the lady at the counter was very friendly and very prepared for the code that Amazon gave me. Due to the reviews I read, someone said they had a rough time and the only saving grace they had was that they packaged the item they needed to return prior to going into the store, I packaged my item ahead of time. From the time I walked into the store and time I walked out was less than a minute and half the time was spent by me unlocking my phone and pulling up the code for her to scan. It was very fast, the service was very friendly, and I was pleasantly surprised that my experience was so great compared to what I had prepared myself for.
If you can, I would recommend packaging your item before going in, but if not be prepared for the added fee (something I have read from the reviews).

I am so grateful that I can tell you my experience was fabulous. I worked with Jim the manager to have some items sent that I bought at auction. Needless to say, I was nervous having someone else pack and ship for me, and I had a prior bad experience with a different shipper. Jim packed my vintage items, that would have been hard to replace, exactly as requested. Worth every penny to have them arrive safe and in perfect condition. And his pick-up rates are great. So happy.Thanks Jim. Curt and Liz.