Stater Bros. Markets

We are so happy that this new store has come to the neighborhood. It looks very nice and new. There is a great selection of products and attractive produce. The prices generally much better than the nearby Albertsons but not as low as Aldi or Winco. Try the fresh made Salsa in the corner near the Deli counter.

A pristine addition to the Eastvale Chino border. This is one of the first large market stores in the preserve town center. Fresh paint and warm greetings by the store employee makes it a pleasant experience as of now. The variety is amazing for organic foods. The store has hit all the right spots for the first week it has been here. Will shop here more often going forward and hope it doesn’t lose its shine.

I love this Stater Bros and how clean and well kept it looks. Yesterday on 2/27 I had an amazing customer service experience with Muhammad T. he had great customer service skills and patience with me as I was new to ordering fresh cut deli meat. I will definitely be back! Thank you Muhammad for your amazing customer service!

The employees were extremely helpful. I was in a lot of pain when I went in, which increased as I shopped. They unloaded my cart for me and said they would be happy to help me with my shopping any time so that I could use a riding cart and loaded my purchases into the car.

Stater Bros. Markets have redefined and become inclusive of a lot of international food, especially in the fresh vegetables and fruits section. Most of their stores carry dedicated sections for fresh bakery, fresh fruits, fresh sushi as well as continuing with prime butchery meats and hot food. Their staff is ever so pleasant and helpful.

Hector G is an excellent manager! He has helped me twice on occasion where I felt like his service went above and beyond, representing Stater Bros with the utmost professionalism. Give that man a raise!

NOW ACCEPTING WIC!
(No self check - regular lines only)
I am giving five stars because this store clearly went through the bad reviews and made the necessary changes. For example, a previous reviewer listed an employee as rude and pictured them. I found out today that employee has been transferred for reasons that couldn't be stated but what seemed like rude customer service as explained to me in a professional way without giving information that would violate the privacy of the employee.
I would also like to note that the new day self-checkout clerks are phenomenal. The store now accepts WIC but only in the regular lines and I was very grateful that the self-checkout clerks were willing to finalize my transaction on their computer rather than rudely explain the machines don't take WIC and my only option is to wait in line, unbag, and scan again as was included in my original complaint regarding the transferred employee. Today I learned I was right, she could have suspended and finalized but decided to be rude and lazy.
If you live in the Preserve and had a bad experience in the past, I ask you to please give this location a chance again. They really are accepting the feedback and going above and beyond to improve based on public reviews.
This was my 3rd visit since opening as the bad experience was on my 1st ever trip. 2nd trip was near closing for one item and they were nice which was my deciding factor in going back today. As they say, 3rd time's the charm.
With that being said, you've officially won me over from Ontario Ranch and I will be sure to spread positive word of mouth to my neighbors.. Please ensure your staff doesn't contribute to locals choosing to commute back to your competing sites again due to lack of work ethic and unprofessionalism. Looking forward to my next shopping trip.

Hello! Upon entering the beautiful store I was greeted by a manager Jonathan Y. Little did I know he would help me later, when he was off, as I had ran out of gas. He waited with me until help arrived and put the gas in my car and made sure my car and myself made it safely to the gas station down the street. It nice to know that at Stater Bros, culture of caring about the community they serve is not just during business hours. Thank you again !’

I am absolutely impressed with this new store. It's absolutely gorgeous, well built, spacious and attracts you to all the right things. I got a burrito today, and it SLAPS so hard. ♡ Thank you so much for making my lunch today! As an Instacart and UberEats driver with severe Colitis. I thank you for having an easily accessible restroom and a fresh meals station. My stop here was absolutely worth it.

Great supermarket I found everything I need here and more .. my son’s hard to get bulk diapers .. all my mom’s hard to get veggies and fruits .. this place has dill I can’t believe it 🤣 .. their peeled garlic is the one to get forget Ralph’s or sprout’s .. I used to go to multiple places to get what we need .. this place has it all .. well not everything they don’t have our favorite kefir milk brand and if they done have Halal meat 😅 in Shaa Allah they have it .. if they did you won’t find a parking spot! .. the bakery is great I got two cakes and both were perfect! Tres leche is to die for .. the ladies at the bakery and the ones stocking the merchandise are super heroettes .. this place rocks!

Went to the Grand Opening. The place is huge!

Everyone is very kind and professional. Specifically, Ricky in the meat department! Very helpful, professional and knowledgeable. Thank you for grinding up our chicken breasts!!

My wife and I love this store. Always clean, well stocked and friendly staff. Our new go to market for meats.

Spacious store, great selection. Thank you Stater Bros for giving us a local grocery store. Local residents didn't have quick access to a market store until now.

I've had pleasant interactions so far, self chkout clerks can do better w/customer service

The General Manager and staff are so friendly! Gorgeous store as well! So happy SB is close to home!

This store is awesome alway come here now the manager I believe his name is hector very nice and went above and beyond for something I needed

This is so wonderful. My parents can literally go shopping like everyday from today. Their grand opening day. 9/20/2023

Beautiful store, staff is very helpful and friendly, so close to home, we are Super happy that it finally opened 😀

Store was clean, shelves were neat and cashier's were efficient and polite. Thank you Stater Bros.