NAPA Auto Parts - Grantsville Auto Parts

So its a Sunday, cold, rainy and miserable. Headed outside to start our Suburban to leave to go home and battery dead as a door nail. Had no way to get to the store as we only had 1 vehicle. friends and family gone for the week. Tried my battery jump box- nothing! Stranded, in the cold on top of the Mountain. Called Napa and spoke to Bill and Derrick. Despite getting ready to close, these guys listened to our dilemma, cared and saved our hind parts! Brought us a battery to our home so that we could get out! Would not accept any tip as we were certainly very happy to see him. Who does this anymore! Just wanted to say thanks and let everyone know that they went above and beyond the call of duty and we wont ever shop anywhere else for parts! Thank you, thank you, thank you. Great to know there are still folks in the world that lend a hand when you may need it. I operate a fleet of vehicles for a living and have never in 30 years had a store or even a shop do what they did for me and my family. Thanks again

Friendly employees even the little dog lol. Always have what ya need and if not usually can have it next day which is great to. Thanks NAPA.. Always the place to stop at for my parts. It's the know how way make yours to at Grantsville MD location open most days later then everyone else as well which makes things easier on me and the jobs I do. Five stars from this guy.

I was stranded with a broken belt on a Sunday. Bill was incredibly helpful.. found the parts I needed and referred me to a comfortable affordable place to stay the night. Thank you for going above and beyond! Top notch caring customer service!

Came up to vacation a few hours from home. Truck lost all oil pressure off rt68. Didnt have AAA and just needed oil. Called and asked if we could get some assistance from this location. Not only did they have great prices on parts, they were able to get the oil to me and >10min after we spoke on the phone.

Ill drive 40min out of the way just to visit this location. Extremely friendly and beyond helpful!

Napa good place

The owners are very personable and go that extra mile. Very happy with all my purchases there.

I got my refund in a not so timely manner....but got it...thanks napa

Service has always been expert and friendly. Otherwise, it's a NAPA store.

Very friendly guy, quick to to help.

Nice place. Quick service .

Best anti freeze in town

Easy access to the main road

Correct parts the first time