O'Reilly Auto Parts

As a woman walking into an auto parts store I have always found the employees of O'Reilly's to be understanding, helpful, and never condescending. They take their time to listen and answer every question I have. Thank you

I was in today, 5/1 and picked up 2 wiper blades for my car and washer fluid. As I was filling the roommates car, I found out her blades were not doing so well. So, back to O’Reilly for 2 more! Got home and replaced one easy, other not so much. Back to the store for installation assistance! Shaun came out and immediately noticed the blade would not fit, and I (thinking ahead) brought out another one that looked like it would fit easier. Sure enough it did, and said not to worry about the slightly higher price for the other one. Awesome customer service and I’ll be back for blades, bulbs and anything else I feel comfortable with repairing myself. Thank you!!!

Cesar, the parts specialist, helped me beyond belief: took all the time in the world to find the correct part 4 my Highlander.
He is the quintessential customer service rep. and is extremely pleasant and knowledgeable.
This man should have his in store. If I still had a business I'd hire him in a heartbeat.

Today I met one of your store 's sales man Mr Cesar . I was really impressed by his professionalism , dedication to the customer and store . Him was so helpful polite and took my care in highest level of the customer care. I am sure he will is gonna be great assets to your store and in the near future for the corporate office . wish him all the best and hope he achieves lots of glories and further success
Regards,

This store in Rio Linda is AWESOME! I have had great experiences with anything I need help with. I have a 2002 Ford F150 and they always are able to find parts for me. Today, one of the clerks knew a lot about my model and found a part that I didn't even know was already on my truck. To quote him, "I didn't make a sale but I did make a customer happy." Best customer service at every visit!! Thanks guys! I trust you and will always support your business!

They always have what we need, very helpful and friendly

Always helpful, and Tiffani has a great sense of humor! Got what I needed and they listened to my budget concerns as well. Thanks O'Reillys!!

Absolutely great customer service the 3 men that were in there today helped me beyond measure! They did not over sake me and were polite and informative. This is my shop from now on. Thank you guys

I knew I needed a new battery, but stopped by for them to check. Service rep Tim brought out his tester and confirmed my guess along with the alternator and charging system being good. We found the proper replacement and he offered to make the change for me. This was greatly appreciated as I am an old man that would have had to take it home to change and return the old for the core charge. The people at this store have always been respectful and helping in all my needs. The store is large enough to carry all one would need for car replacement parts. This store is a welcome business to our community.

Had a good experience with Wade's customer service. Very knowledgeable. Even helped me load all my items in my car.

Great batteries and great customer service.

O'Reilly Auto Parts is absolutely wonderful. As soon as I got there, Dan came out and ran the test to check the battery and alternator. Found my battery was bad. Not only did they have the battery I needed, they also installed it on the spot. I was on my way in no time. Thank you O'Reilly Auto Parts and especially Dan.😃😃😃😃😃

I had to replace a part on an older car, Tatyana found it in Kansas City, special ordered it, and notified me when it arrived. Couldn't ask for better service!! All the staff have been helpful in my many visits to the store, thank you!

The staff is very knowledgeable and friendly and are willing to offer assistance on anything I may need, and the prices are great! They also dispose of engine oil and oil filters, and have checked my battery when I needed it, making this place my go to for convenience, price and helpfulness!

I appreciate the service I got from this location. The staff were able to help me find the parts I need for my power steering with quick service.

I didn't go there.But it looks like they're very helpful to there customers. Soo I can't really rate this buissness very well. Excellent customer service as far as I seen it.

We actually came to this location after having a horrible experience at Watt/Antelope location (Daniel C.), won't ever go back. However Tim at this location was very helpful and super polite. We go here for ALL of our car needs and will not go anywhere else. Thanks Tim!

I had to replace my battery and they went above and beyond to help me. I had both children with me and they talked to my girls, made them laugh and truly helped me. The assistant manager and kendall helped us. Thank you to your team.

Close and convenient. Staff are friendly. I go here atleast once a week for my various car projects.

I really like the guys that work there every time I've been there for a problem I have gotten honest answers I'm usually an AutoZone person but I don't have an AutoZone around me and O'Reilly's they will help you as much as they can and if they can't they will try to tell you another place to go