Pet Supplies Plus Waterford

Customer service was outstanding this morning. I called over the phone and the staff helped me choose my new pet hamster. They were super helpful, describing the available hamsters to me and when I decided they had one that I wanted, got him ready to go while I was on my way. I simply had to pick him up and pay when I arrived. He is healthy, beautiful and has a calm personality. Good job pet supplies plus!

This location of Pet Supplies Plus is always so helpful. I have a heart condition and always need a hand with the huge bags of dog food. They're knowledgeable and more than happy to load it into the cart and then into my car. Everyone always has a great attitude.

Great experience, clean store, decent prices ,easy to find what your looking for and if you can't they usually have plenty of staff so you get speedy assistance, and the staff was nice and helpful my little girl loves going in and picking out her treats

I am unable to go shop in store so the fact that they offer delivery is terrific. I always shop Pet Supplies Plus in Waterford. The staff is helpful and knowledgeable. I was low on my dog's food and my delivery came early which was wonderful.

I had both my dogs, a boxer and olde English bulldog, cared for by the grooming team. They did the best grooming on my dogs that anyone has ever done on them, including my vet !! They did so good that I'll be a repeat customer.

Good place. Manager James very understanding informative. Got my dog salmon food. She got sick from it. James said I could come in and exchange for chicken. I was so glad. Definitely recommend.

They do a great job with the grooming of our lovely laides!!!

I've been going here for a year for nail trims for my dog and they always do a great job and are so kind. I typically have Melanie and she makes sure my dog's nails are cut as short as possible without hurting her, even though my pup is an anxious one.

The girls in the grooming dept at Pet Suppy Plus are Great !!! Thanks Kevin & Rachel

The store looked so nice! Decorated nice for Christmas and so organized! They made it easy to find things, and you were able to go right to what you were looking for! Friendly, welcoming and helpful! Thank you for a great experience!!!

This is a well operated store with friendly and knowledgeable employees.

Always go here for my pets food and toys, staff are knowledgeable, friendly and store is very clean. Ample parking, easy on and out.

Love this store! Always have what I’m looking for and love our dog that comes in with us!

I was only in for a moment. Never been before. Super helpful. Just couldn't get what I came for cause they were out of stock.

Well stocked with special no PRESERVATIVES, FILLERS, ADDITIVES, SLOP wet dog food to keep your pet safe from dreaded diseases. Had to put my little Cutie Pie down/renal from Junk wet dog food. Heartbroken, Never Again! Importatant to research & read lables. Reasonable pricing, staff helpful & know their
products. Pet grooming ok
but ala carte charges too high. Overall, this store on Dixie Hwy is well run & located, good parking, clean,
good sales & gets 5 stars from this family. Recommended, buy quality NOT marketing pictures...

Great pet store with everything you need, and they are expanding with a public wash station for your animals and a Wellness Center.

I usually shop here because everyone is so nice and helpful plus they always take coupons just make sure they aren't expired.
Edited: super nice inside since they recently remodeled it.

They always have great staff great stocked shelves and have awesome greeting cards. Forrest loves coming in to say hello.

We have tried a few local pet stores over the past few years, but Pet Supplies Plus Waterford is by far the best, and the only one we use now. There are always employees available to answer any questions, and they are always so helpful and friendly. They always take time to say hi to our dog while respecting his boundaries (he's a little weary of strangers), so he loves going in the store now. I have also had very positive experiences with online orders, the orders are ready quickly and if an item in the order is no longer available, they give you different options to work it out. Thanks to Jim on my recent order, he's great!

They now have a vet clinic inside that was priced very well and were able to get our pup diagnosed, meds, and back to health very quickly. They were also friendly to him. Staff are always friendly and the store is well stocked. It's our go-to pet store and now with the vet inside it's even better.