PetSmart

We love Petsmart, Hollywood! I only come here to have Jerrica groom my baby, a Cavalier King Charles. She's the best and super sweet and makes me always feel comfortable. I live in Miami Beach, and have plenty of groomers near us, but we drive the 40 minutes to see her. Thank you, thank you, thank you!!

I love this location, everyone is always so kind. It's my daughter's favorite place ! Always a cool friendly dog there. We found the cutest costumes for our guinea pigs!

Food is two years expired. I get mistakes happen, but it would be a different story if my cats became sick. Plus the cashier acted as though he could care less. Customer service is horrible because of him at this location. Also brought the food back in a reusable bag because I don’t use plastic, so telling me I should of used another bag was rude and unnecessary. Clearly we could tell he was itching to get off the register as he walked in front of my wife instead of letting her leave. Cashier number is 639207 so when you have the same experience they believe you.

Updated 10/14

Haven’t had any issues the sale have been good and the customer service from the usual faces has been great. Haven’t seen the cashier that gave in issue before so that’s a major improvement.

The staff here is fantastic. I needed to get another bird carrier as my cockatiels were being grumpy and they had another one but it was slightly damaged and worn but they accomodated à discount which worked out nicely as I was in need of à carrier asap. Thanks

Called before I made my trip..needed to know if they carried Advantage flea and tick. The young man was very friendly, and helpful. Was very happy .

The staff is friendly. The grooming staff was phenomenal. I have a 90ish lbs dog and they filled his nails!! So far no one including vet offices have been able to file his nails, only clip them. With lots of love and affection, Luke was able to relax so they could file his nails!! I still can’t believe it. Highly recommend!!

We went to this store for cat food for our new Maine coon kitty. I walked pass looking for some fish and saw these amazing koi’s for $7.99 each, that’s when Katrina came up and asked if you need any help, amazing customer service and great prices. Go Katrina ! Thank you.

Second trip on 12/20/2019.
Great customer service ,
Marcy helped us . I love this store.

I go here for my grooming needs and they're always so amazing!

First time bringing my frenchie to the pet store and it was a great experience. Everything was easy to find staff was friendly. Ended up buying a new harness and and she's so cute in it!!

I have taken the beginner & intermediate Dog classes with instructor Gabriella Walleisa & it is a positive experience for Pup & Me. Gabby is knowledgeable, kind, patient, flexible & loving to the owners/pets. I'm always welcomed by the staff at Pet Smart, Gabby always returns phone calls, she is encouraging & flexible. For Gabby it's about success for pup & owner. Gabby is willing to go the extra mile whenever I'm not sure about a new lesson. She will demonstrate it & observe me perform it as well.

Grooming.
I came here to get my dog groomed for the first time by Jerrica and she did an amazing job!! Not only was she super nice, but the staff was really welcoming as well. Jerrica took magnificent care of my dog and did wonders. My dog looks so handsome. 11/10 would recommend!!

Great place to buy for our pets. I have cats and found cat collars, variety of toys and scratchers, cat nip, food and treats!!
Also they have an adoption center 💖

Top drawer! Wonderful staff, clean environment, prices tough to beat and great little clearance area! I highly recommend this store and bring your critter with you! Pet friendly and it's really the only way to get the toy that your dog truly wants!

Such friendly staff. Much better than many other pet smarts I've been in. They were helpful and complimentary. They processed an exchange without questions or hesitation. I'd be happy to return to this spot.

My go-to place for pet supplies. My boys look stylish with their new harnesses 😍

This petsmart sometimes has great deals on dog food, you just have to come occasionally and check the back where the cat adoption is.
I was able to get three small bags of dog food for about 15-20 dollars for my little guy.

The staff is friendly and always my go to for last minute dog food if needed.

Never had a problem all ways nice and friendly

Wish I could give them 10 stars
I absolutely love petsmart and their amazing employees have always been the cream of the crop as they say but today I have fallen absolutely head over heals for these beautiful souls A doggy was hit by a car out in the parking lot and they sent someone right out to make sure the baby was OK and even offered the gentleman help from their store ❤ luckly cici the doggy was ok what an exceptional group of ppl I didn't get the young lady name but bless her and all of you for caring I can't say enough good things your all wonderful

I am starting off my first fish tank for my 2 sons. I visited 3 other pet stores today, looking for fish. No one helped me until I visited the PetSmart location in Oakwood Plaza, in Hollywood, Florida. An employee by the name of Jerrica greeted us and explained EVERYTHING, in depth, about starter tanks. She is extremely knowledgeable and you can tell by her enthusiasm, how much she enjoys her job. She went out of her way to make sure we had everything we needed for our tank. I was completely satisfied with the visit. Hire more Jerricas!!

She was a little nervous when she got her nails trimmed, but the groomer was great, and loved her through it. Thank you very much for your compassion.