AutoZone Auto Parts

Rick and his crew have always done their best to take care of me and my grandfather whenever we need parts or have questions about parts or tools. I daily drive a 96 jeep and most of the parts I have replaced have been bought from Berlin autozone. I appreciate them being good people and trying to help. Personally I think they do more than what they're payed to do. Great store. Great people

I just want to say how thankful I was with the girl that helped me replace my license plate light today. She went above and beyond her job to get the information needed to remove a lightbulb that had corroded and to put a new one in. She deserves recognition for a job well done.

Very helpful and professional with battery swap and battery/alternator/starter diagnostics.

AutoZone is wonderful with customers. Having a spine injury and power steering fluid issues, I was worried what to do. I was told to call another place and ask for help, asking for them to come out and help me since I'm barely walking. The recommended place, they actually have a sign saying they will do in fact what I needed denied helping. So I called here and found nothing but friendly, supportive help. I've returned several times recieving exactly the same wonderful service.

Had to get new wiper blades today after getting my snow tires on in Berlin.
Rick and another associate assisted me. When the blades sold to me did not do the job Rick stepped in and tried other blades that were more of a fit for my windshield. I am a nurse and driving with faulty blades would be hazardous.
Rick took care of this and I am so much more confident having to drive in the rain.
I have been here before for blades and will be back when needed.
Marybeth
Vermont

The staff went above and beyond to help me figure out what kind of headlight bulb I needed, and then how to install it! They spent a lot of time helping me and I really appreciate it!

The guy Rick was buying helpful he got me a great discount and being disabled and after traveling 1.5 hrs just to get parts this was a huge deal for me. Thank you Rick.

Rick is incredible. He goes out of the way to understand customer needs and help.

A friend and I just went in to buy a new battery for my riding mower the lady behind the counter was very helpful keep up the great work mark

I always get personalized service from this store, I just love it. I don't come often, but when I do, it's like they know me. Whatever I buy, they put it on, full it, whatever for me! As a 57 yo grandma, I appreciate it greatly! The stores always clean, stocked and well organized.

I love this store. Every dilemma I have run into they resolved as if there were no issues. The staff have been so accommodating that even if they didn't match prices I'd still go to them. Great all the way around.

Had to return an unused battery I purchased a month ago. Quick and easy and very pleasant experience.

Absolutely A+ staff not only do they give amazing customer service but after my car broke down in their driveway the store manager came out and helped me repair it as well as called his own competition to find a part that he wasn't able to order to complete the repair so I could drive my car home...couldn't have picked a better place for my car to break down...

Steve and Calvin knew exactly what I needed and provided a tremendous amount of customer service for the vehicle dilemma I was in. They were both very knowledgeable and patient with any and all questions. I now have a new favorite part store in the Barre/Montpelier area!! Thank you both and thank you AutoZone for having such a caliber of staff available.

The staff were friendly, knowledgeable, and super service oriented. They checked my battery (dead and dying), replaced it and installed the new one!! I was in the area visiting from Aizona. Thank you guys!

Charlie and his manager were exceptionally helpful today. I had a slow parasitic drain on my battery. They went above and beyond when both the Chevy and GMC dealers in town turned me away because their computers were down. Specifically calling those dealers on my behalf and seeing if my vehicle would be safe to drive home for repairs. Neither dealer would bother. Even a few customers joined in the conversation until we had some theories on the problem. I came back later for parts which were ready for pickup promptly and was wished well in getting things fixed up and home safely. I get the sense this is the norm for the crew that day, going above and beyond. I will certainly head back to Autozone again next time the need arises. I did get on my way again thanks to their help!

They are the sweetest customer service reps and very knowledgeable .

I had a problem with parts that I purchased and the older gentleman was very helpful.

They did the free diagnostic check for my check engine light and turns out what I need is a dealer part but they were friendly, helpful and best of all know the hrs for the part dept at the dealership.

Great store has tons of parts I need in order to fix my truck, the two employees I delt with today were very nolageble and talked with me about the vechicle I own. Best autozone I wouldn't want to buy parts for my pickup at any other place