United States Postal Service

Well managed, professional staff and carriers. The few issues we have had over the years have been handled professionally. They are great about scanning in every package.

I live in small town America for a multitude of reasons. I know the face of all of our postal workers. They are friendly and efficient. The post office has the right feel for my wants and needs. Another reason to LOVE Whiteland Indiana.

I think this post office is great! I have someone deployed that I send packages too on occasion. I have dropped off packages to ship overseas and the person who waits on me is Rick. I sometimes will have more than 1 package and it takes time to send, but he always helps me out and gets it done pretty quick. I like how small it is, so I pretty much get the same office worker each time. I just wanted to shout out to Rick for providing good service even when I have up too 4 packages to send overseas. Highly recommend thank you!

I moved from Whiteland to Greenwood and I still make the drive to the post office for person-to-person service. Fast and friendly!

I love our post office. Short waits, friendly staff. Great job.

Great service! Happy a post office is so close to my home.

Friendly sevice.

How can one get there by 4 when people work? I have been waiting to pick up a package. Do I take off work? Can't someone stay till 6 or 5:30?
I think they are nice.

Lucky we have a post office still in Whiteland . Have all the service I need. I do wish they were open latter but understand with budget cuts.

The older male clerk is wearing his mask below his nose. Thst is not how it should be worn. It has been this way every time I've been there.

SHORT HOURS. The staff is nice enough. The hours just make it practically useless unless you work nearby (which I don't). I really wish my delivery post office was at Smith Valley which has earlier AND later hours in case I need to visit the branch. Also, if I miss a delivery, this branch doesn't allow any electronic redelivery system-which Smith Valley has. It's not a bad office but it's incredibly inconvenient. I avoid it unless I'm forced to go.

I was supposed to get a package delivered to me the 1/15. And on the tracking it said that they had attempted to deliver and they couldn’t so a notice was left. But I was home all day, and there was no sign of the package or notice but I did get other mail. So the 16th I went into the post office and asked what was going on and explained the situation and Rick was not very personable and didn’t really seem to care what I had to say. He told me that if they attempted to deliver a notice WAS left. So I just left. Then when my mail came I talked to my mail lady (which she was very nice and very understand and have me the number to call) and when the post office got it all worked out. Which it was their fault they didn’t the label well. She brought it back to me and apologized. I didn’t receive her name but she was the ONLY person that was helpful whatsoever.

The only reason I give it a 2 is because it is conveniently located in the community. The hours, however, make it impossible to visit. I had an unfriendly experience last time I was there. Ended up at a different post office.

What is the deal with mail delivery in New Whiteland?This is the second Monday in a row where I have had no delivery. Neighbors saying the same as well.

Shortest hours ever

This branch is consistently closed, understaffed and poorly run. They service a smaller area of the community, so their shorter hours, while aggravating, make sense; but often they aren't even open during their posted hours.

The service is incredibly poor, normally a single person is working the counter and the lines can get long.

On my last visit, the employee could not get the scale to work, and dropped my fragile package from 2 feet above it multiple times to try to get the machine to read. After getting the weight he then tossed my package across the room into a container on the other side.

There are good post office branches in this community but the Whiteland branch is an embarrassment.

When you call the LEAST the employees could do is tell you that they close for lunch every day 11:00am - noon so you don't drive all the way over there for nothing. Maybe the USPS should just close this branch.