Petco

Our service dog desperately needed shoes as to the 100+ temps with no rain here in Houston! So we went into Petco, and the guy who helped us found a great set of shoes for her, and they were a great price. Everyone there was friendly and so helpful.

I don't remember the cashier's name, I can't even remember my own name sometimes but she had pink hair. She has the most pleasant customer service, I love her personality, she is just so sweet and professional. Our experience there last night was awesome.

I was able to pick a time to groom my pets on the same day. Which was convenient. Every other groomer in the area was booked for a week or two. They did an outstanding job. My pets looked precious when they were done and I could watch my babies get groomed. I will use petco grooming services again! I shopped around and
Bought a couple of outfits and food also. Customized some name tags just enjoyed the experience.

We came in 5 minutes before they closed after we found a stray cat and needed to get some supplies… the manager came and helped us until 20 minutes after they closed. Super nice and helpfulll.

We did the Self pet wash station recommend for u to bring your own shampoo and brushes theirs were full of hairs n dirty shampoo is more water than shampoo. The dryer did not blow but it's not crowded

After our mobile groomer’s pricing increased we decided to give this Petco a try and we are happy we did! Ryley does a great job with our pup and we pay nearly half of what we did for our mobile groomer. He always enjoys his time with her and looks great!

I can't believe I haven't reviewed this already. Been coming to this location for years, since before the remodel. This is by far the best petco location. The ONLY one I will shop at. I check all of em out of curiosity, but I only shop at this location!

The staff relationship with eachother is worthy of a sitcom. The people are friendly, funny, kind, caring people. They seem to all be happy working together. Y'all did a great job picking your people. Great atmosphere. I've yet to meet a grouchy employee at this location. The cashier's are always super friendly and nice. The walk around staff is super helpful and know where everything is.

As an avid fish keeper, I cannot express the gratitude I have for the Keepers who work there. Petco staff gets a bad rep for fish care. But at this particular location they seem to be honest people who care about the animals. I shop many many many fish stores in the Houston area, this one particular petco is the ONLY petco I'll get fish from.

In 4 yrs, I still have almost all of the fish that I've bought from them. One jumped the tank, that was on me. The others I no longer have were either rehomed or aged out. And I LOVE that they house them according to compatibly. They do a great job of not mixing incompatible species together. I've seen that a LOT at other locations, but not this one. The fish are usually in good condition. I imagine the keepers who work there are only allowed to do so much for them but what they do shows in the quality of the fish, or more so, the lack of stress signs exhibited by the fish.

I do use Quarantine tanks and pre-emptive treatments though. So I don't run the risk of contamination on my main tanks. Even still, the fish rarely have issues related to store, most issues are from shipping and stress. However I can usually spot a disease immediately and know what to look for so that could play a role in my success with petco fish. But in QT they still rarely have disease to treat.

The downside is they only sell herbal remedies and natural meds. Won't cure a disease outbreak. But it can prevent it if you use it preemptively. Have to go else where for good meds to fight actual infections. Aquarium salt only goes so far with some diseases. Pretty much if it's not parasites or something really minor, you'll have to go elsewhere for meds.

Also the Seachem's Prime is out of stock a lot. If it is in stock, it's the smallest bottles marketed. Prime sells fast, I get that, but like, bruh, y'all gotta order more lol or get bigger bottles. Amazon runs out and y'all are in my hood lol I'm just saying, it'd be a whole lot more convenient if y'all had the bigger bottles of something so highly rated and valuable to keeping.

I do wish y'all had more signs up about the Nitrogen cycle. Your fish guys can't be everywhere 24/7 and too many people join the fb groups with "Petco fish all died! They didn't tell me about cycling!" I mean it's everywhere. Just put up a banner or poster or something big that says "The Nitrogen Cycle is what keeps fish alive in an aquarium". That could save a lot of bad rep.

And by cycle I mean grow a Beneficial Bacteria colony large enough to oxidize the ammonia the fish naturally produce before they poison themselves with it.

FYI to the unknowing, it takes 2 wks-4 mos to cycle a tank from scratch,, speed depends on experience. You shouldn't put your fish in there before you see at least 20+ppm nitrate, 0 ammonia, and 0 nitrite. If you're not seeing those numbers, it is not a fish safe or ready.

Overall, this is location is one of my favorite pet stores. Probably get more fish from this specific location than any actual fish stores in the area. I've actually had better luck with these fish than some of the more famous fish stores fish. Good range in stock options and the prices for quality can't be beat. Just gotta pick the good ones and hope a Keeper is working. Y'all really do an outstanding job!

Attached are some pics of quality fish I've bought from them and still have years later!

Pick up of
My online order was very quick and straightforward. Also, found a dog harness that actually fit my miniature dachshund which has been a struggle.

All employees were great. Helped me find everything I needed for my new puppy.

Usually has most of what I need but not everytime. Have never had a bad experience with any employees until the other day when I went. He couldnt be more annoyed to answer my question. Even told me to "walk and talk" because he was busy. Luckily he doesnt refleft the entire store.

Ok, so we started with a rough start.. However, two things you have to know about brining your pet to this grooming establishment in Petco. 1) bring with you the RABIES certificate not the full shot record that may or may not have the vaccination dates writing instead of typed. 2) believe me when I tell you, your babies will be extremely well taking care of. Skyler & the other associate that am sorry I cannot recall your name were amazing at taking care of my four legged babies. Can’t wait to need your services again and no worries, I will have my new family addition with Texas papers instead of Georgia vet papers. Thank you all. 💐

I was extremely impressed by Amy. She turned my "dust mop" cavapoo into a well groomed cavapoo.

They do the best goldendoodle cuts! They don’t act like it’s a chore like a lot of other places I’ve taken him to, either. Very happy.

Questioned a particular "dog treat" that was not marked for their "Sale: buy one; get one". Young lady went to the front of store, checked to find that the one I wanted was, indeed, one of the sale items. Then, "only one of the one I wanted". Unannounced to me, she went to the back, as truck had just arrived...and found the items I wanted. I did not get her name, but she was one of two people who went out of their way to help me. I'll be back...sooner, than later. Thank you, Shirley M.

Great groomers, great customer service. Decent prices.

As a proud pet parent to three dogs and two cats, I find myself visiting our local Petco quite frequently. Their online ordering process is lightning-fast, and their curbside and in-store pick-up services have been consistently speedy. I've had the pleasure of experiencing this exceptional service twice in the last two months, and I wholeheartedly recommend it to anyone in our neighborhood. Rest assured, I plan to remain a loyal customer of this location for all my pet supply needs.

This location is very organized and employees are helpful. They also have a veterinarian area for checkups on pets, a grooming area & a tiny dog park area outside the entrance.

Found everything I needed and the cashier was very nice and friendly.

If I could give 10 stars I would. I love this Petco grooming location. The manager is amazing and my dog Bella is a golden doodle that's not easy to deal with at times. Becka is absolutely amazing with her. The customer service is awesome. The ladies are kind and even if something needs adjusting they do it with excellence and professionalism. Thank you so much for giving me, my family and Bella a great experience when we come. I appreciate you all greatly.

Tori Knox

The staff were actually super friendly and eager to help with any question I had.