Macy's

It's usually a good experience with decent employees willing to help. We visited on Christmas Eve and it was a bit frenzied, like every other place in the mall, but that was due to fact it was Christmas eve and about an hour before closing! 🙂

Anthony was great! He deserves a raise! Look at him in his red pull over sweater working hard to make sure his excellent service is experienced by everyone!!!

Ingrid , at the Clinique Arrowhead cosmetic counter, was incredibly helpful to me today. She assisted me with selecting foundation and primer. More importantly, she showed me different ways to use the primer which I was not aware of. I really appreciated her knowledge of the products.!!

I had the best customer service on Thursday 3/28/24. Becky in ladies really went above and beyond to help me. I didn't get the names of the other 3 ladies but one was in the Levi department. They saw me looking around and asked me how they could help. Haven't had that kind of help in years. Thank you

Daniel was extremely helpful in the fragrance department ! I hope he gets a bonus this quarter! He’s very professional, informative and an overall great salesman! Will be coming back to purchase again! Thank you Daniel !

What can I say...it's Macy's!
I love to buy perfume at Christmas time for myself or as a gift however Costumer Service ladies please stop hovering and asking me a ton of questions. I just want to shop, look around and try on some perfume samples on my own. I understand you get commission but please just let me breathe and give me a little space. Thank you so much!

Needed a last minute cleaning for my engagement ring before my wedding and the staff at the jewelery department told me they would try their best to get it to me in 3 or 4 weeks. It was ready in less than 2! Thank you!!!

Stopped by to potentially add some new jewelry to my collection. Avelina was a pure delight who took the time to walk me through the various jewelry collections. She was so knowledgeable and patient.

Wonderful surprise shopping here. I haven't been in a Macy's in a long time. I was shopping for birthday presents for my husband and thought, what the heck, I couldn't find the sweater or thermal shirt I was looking for at the other anchor stores. Well I ended up getting exactly what I had in mind and they were on sale to top it off. My daughter even found a sweater she liked. We'll definitely go to Macy's more now that I know they have what I think is a good selection of things.

Wonderful customer service at the jewelry department. They were very helpful and found the perfect piece for my wife’s birthday!!!

I went today for Black Friday and received such wonderful customer service from a woman by the name of Betty! Betty attended to my father and I in the fragrance section and gave us nothing but kindness even on such a hectic day. She also made sure we got all the correct items that were suited for me by checking and packaging everything correctly as well. Betty is the prime example of what outstanding customer service is!

"WHAT A GREAT CLOGNE BUYING EXPERIENCE!" "DESTINY" HELPED ME OUT WTH A FEW FRAGRANCE'S. HER SERVICE AND ATTENTION TO DETAIL IS ON POINT! I WENT IN TO BUY ONE BOTTLE AND LEFT WITH THREE. I WANT THE BEST OF THE BEST, AND I FOUND IT AT MACY'S! THANK YOU! DESTINY!

This review is for the Personal Stylists services - I made an appointment for my Grandma to find a dress for my wedding. She is not able to walk much, so this was a great option for her to try on dresses without it wearing her out. Kristina was wonderful to work with! I sent photos of my grandma and of the wedding colors before the appointment and she pulled multiple options for us to try. We ended up getting the first dress she tried on! We never felt pressured to purchase anything either. I highly recommend booking an appointment with her!

Fantastic visit today. Bought perfume at Estee Lauder and shopped all departments. Very well stocked. Nice staff. Great visit

Get story fantastic employees good worker name is Sarah is a trainee but went above and beyond to help us thanks

This review is specifically for the jewelry department. Silva was so nice, patient and professional! She helped me and my fiancé pick our wedding rings and offered us the Macy card. We're definitely gonna shop Macy's for all our jewelry needs! Thank you Silva!

I did a pick-up order and the customer service rep was great. The process was easy and quick. Thank you!

I went to get a gift for my bf and the SA Veveyan K made my day smoother & easy, I appreciate your help, see you next time!

Excellent selection and customer service!!! This is, by far, the BEST Macy's in the Valley of the Sun!!! 👍❤😍

Yesterday,I bought a shoe. Very nice