Verizon

Adam B. provided excellent customer service. He had several customers in line but remained patient and polite to all...even though we had to wait, it was a very good experience overall. Thanks Adam!

Kevin B was very detailed explaining the phone plans and he helped set my phone up. It this type of customer service that I will recommend to my family, friends, and coworkers.

Nick was awesome from the get go. Guided me in the right direction and answered all questions thoroughly. If you visit this store check Nick out.

I always have such a great experience at this office. I can’t thank Patrick enough for all the help and knowledge he provides

There was a slight mixup with the insurance on 1 of my phones. My rep, LaTanya, called and handled everything very professionally. Even with the long waiting times, she never lost her patience or her smile.

I walked in, to the rep what I wanted. She assured me she could make it happen, and she did. The deal got better with my trade in!
It was a great experience, and she did not rush me.
I noticed all the customers were senior citizens, I am 70. I told her it must be senior day, and she smiled. She and the other rep were so easy and patient with all of us! I really liked that they took their time with each of us!!

The young lady in Laurinburg, Nc store this Sunday working alone was by far one of the best experiences that I ever had working alone with several other customers in the store. She was able to greet every customer. She helped everyone. She even ran out of the store to catch a customers that peaked his head in the door, I guessed he figured he’ll just come back because she was working alone and she was already working with several other customers. What ever she said to him, he returned. She was so pleasant and professional. She gets 100 stars from me. James McRae good Job hiring her!!

Theu were all very kind and helpful.
The manager was exceptionally helpful and knowledgeable. He was patient with his coworker very helpful in his training her. Two thumbs up to the inter store❤

Excellent service..very knowledgeable and very courteous..absolutely professional..thank you LaTonya

Sarah was the only employee today and had several customers. She did a great job helping us along with others.

Kevin did a great job getting my initial request of upgrading my jet pack handled and then also recommended a phone upgrade since it was due. Made it a really easy decision. Installed my screen protector and got all data transferred between phones while I ran to Walmart.

Excellent service today at the Verizon store from Kevin.

One of the best experiences, I've had everything was done professionally and quickly and i recommended anyone to visit the store and ask for Latanya if you want things done right!!!

Kevin did an amazing job and he took the time to explain the features of the products services so that I could choose the ones best suited to my needs. 😁

He made everything easy and quick. He even recommended the best case and screen protector for my phone. He's great at his job. He's a real people person and has excellent customer service skills

My sales representative was wonderful. It's nice to know that there's still excellent service out there

Such friendly service! Winston was able to assist in deciding a plan that was best suited for my personal and professional lifestyle. Extremely knowledgeable and would recommend him to any of you who are looking to switch providers and want a true understanding of the breakdown monthly payments. Thanks again, Winston!

When I worked inside it was so clean and they were so welcoming. They helped me with everything so perfectly I would love to go back there and they were very friendly.

Winston helped my family and me during our recent visit to the store. I left feeling like a valued customer. He went above and beyond to explain to my elderly grandmother how to do certain tasks on her phone and even took the time to download her favorite game. Winston was exceptionally patient and is an asset to the Laurinburg Verizon store. I’ll definitely be reaching out to him for any future help. Thank you!

Great customer service. The wait time was minimal and Winston was able to answer able to successfully help me with my questions about my upgrade as well as help me with operating the functions my phone. I’m so glad this Verizon is user friendly in every way!