Nurture Pet Smithville-Galloway

Excellent pet store, excellent group of people. Freddy, Gabby, and crew are friendly and knowledgeable. They go the extra mile to make sure you have exactly what you need for your pet at the best prices that you can find. The store is military-friendly as well, so that helps. John, the owner of both Nurture Pet and English Creek Pet Supply, has been taking care of us for years, and I consider him a personal friend. He epitomizes what a small, local business owner used to be and should still be. He surrounds himself with outstanding people that are team players devoted to customer service. They carry most top-rated pet food brands, as well as smaller independents, and will do their best to get something in for you that they don't have in stock. It's always a pleasure making a trip to either store. A very big thank you to John and his team. Give them your business.

A wonderful pet supply store!!
The staff is wonderful and always extremely helpful with any questions you might have. They offer a self wash station, which upon mentioning they’ll provide towels. The FREE nail trimming on Fridays are also a wonderful service they provide!!

I would highly recommend this place to any pet owner!

My first time going to this store, the self wash station was clean. This one taller girl helped me out a ton and was very informative on suggestions for my dog food and dog products. Other than that the store was organized and I didn’t have trouble finding what aisle I need to be in for what I was looking for.

Just all-around nice people at this store. It's clean, has a great selection, and is very competitively priced with big chain pet stores (plus they have better dog treats!). They know my dog when we go in there, and she always gets so excited.

If the owner of the store ever reads these, your employees are all such fantastic people!

great store. they trim your pets nails at no charge on fridays.

their groomer is excellent,
and the self wash is so convenient! prices are competitive and they'll match amazon or chewy.

I would NEVER shop ANYWHERE else and that includes on Chewy. The moment you walk through the door and into the immaculate and visually appealing store, you are greeted by managers, Freddie & Gabby. OMG they are so friendly, professional & helpful. If they don't have something you need they will get it for you. The prices are similar or even lower than big box pet stores and Chewy. You can bring your pets in for a bath and other services. I believe in shopping local and they have everything I need when I need it. Thank you for bringing back a "neighborhood" pet store. I HIGHLY recommend shopping there.

Up until now I’ve been a loyal Petco fur mama- After the wonderful experience we had here today, we’ve found our new go-to pet store! I was blown away by their selection, especially the amount of natural products/treats. They even had fish and hamster products. But the best thing about this place is easily their customer service! Despite their large selection, they did not have the specific food my puppy eats… they solved this issue by having her food delivered to the store in the same day! They also said they will keep her food in stock for us moving forward (how sweet is that ❤). Not only that but we went home with a bag of awesome sample goodies (pic attached) for free as well! Literally 12/10 for these guys! I highly recommend a visit!

Great selection of dog and cat food, treats, and toys. Well stocked and conveniently located

Always an amazing experience! Great customer service! Nicholas is outstanding! So incredibly helpful and informative. Even carried my supplies to car for me! Above and beyond! Also told me all about the $100 adoption credit program the store is offering. If you adopt a cat/dog regardless if it’s private or from an organization you receive 100 bucks worth of store credit! You would only pay sales tax!! Shop here for your pet’s needs you won’t be disappointed!!

What an amazing staff!!! Super super helpful always. Nicholas went out of his way to provide professional courteous and knowledgeable assistance I will always get my pets’ needs at this store. I told Nicholas and Freddy (I think it was) that I would hire them in a second if I owned a business. Biggest compliment I had for their helpfulness!!

I definitely recommend this place, staff is incredible! Went and got wrong food Freddy went beyond to make sure I got the correct food, went back got the right food, had questions due to being a new cat dad Freddy took time and explained what foods are better. Really made me feel like family not a customer and answered all my questions he knows his stuff. Will recommend to everyone.

Great customer friendly store. The associates were very well informed on various products. You always feel welcome here. Huge selection for all your pets needs. I was looking for high quality cat food and was pointed in the right direction with alot of great information about the product. So glad they are in town as grocery store cat food is not an option for optimum pet health.

I loved it thier and especially the cat and also this is where I got my beta fish and the customer service was amazing and this place I will definitely go again

This is an awesome pet product store with a huge selection and AMAZING customer service. I’ve been to the store many times and so far every single employee has been incredibly helpful and kind and it is obvious that they all truly love animals. Today I was looking for an item that is out of stock (due to a distributor problem, not a problem with the store inventory)and the manager, John, went out of his way to find the item at another store -and he is having it delivered to the store closest to me! John also found alternative options for my dog who has health issues that prevent him from being able to eat most foods. Thank you to John and to all of his wonderful staff!!

Product selection and knowledgeable staff, they stock the good stuff not the cheap stuff.

Their team is the absolute best! Very friendly staff.
They are educated and informative about any and all questions that I may have about my fur babies. Definitely 5 Stars!! ⭐⭐⭐⭐⭐

I love going to this store! All of the employees I have met are all very helpful and extremely friendly! They also have great products in their store that other stores either don't have or they are out of stock. I def reccomend this store to anyone who is looking for a new pet place to shop or just somewhere different. My business will continue to go here and no where else! I've also asked questions about my kitten and they have given me great advice and even a few samples to try out and see how he likes them. Keep up the great work guys! LOVE THIS PLACE!!

If I could do 10 ⭐ then Gabby & Freddie would earn them. My husband n I were in there last week n the help, knowledge they had with all our questions was indeed impressive. They help us make informed decisions on what to buy for our cat who is now 13 and takes insulin for his diabetes.
Thank u both so much
Frank n Dave

Freddie is definitely a great employee and he has the best customer service in this shop!!!. He always acknowledges me (I am there at least once a week) and he goes out of his way to assist me and make sure I find everything I need. Other employees could take some notes and act like him a little bit, specially with returning clients.

I ordered 4 items from this site, and fedex ending up losing 1 of our packages in shipping. before i knew this i called and spoke to both eileen and sadie and thought they way they helped me showed how much they cared and really felt the “family” in this family owned establishment. Came to write a review and happened to see this negative one about those two specifically and i have to say, after speaking with nurture pet employees, this guy must be one of those Karen type customers

great stuff guys!