Zales

Our saleswoman Jessica was amazing! She helped me go from Zero to Hero through purchasing my wife a beautiful new ring and necklace. Without her patience and guidance today I would’ve left out with a far lesser astonishing gift for my upcoming Anniversary and Christmas. Thank you with all our heart(she was amazing with me having y daughter with me) for making this a memorable 2023 Anniversary/Christmas!

We had such a great experience. The staff was just lovely, patient, and so complimentary. There were so many beautiful options to choose from.

Loved my experience here the at “Diamond Store”. The staff here helped me make a quick informed decision simplifying the engagement hunt. My Sister and Zales gave me a memorable experience! I can tell everyone, yes I went to Zales!

Amazing customer service! Very detail oriented! We bought a ring at this location. had it sent to get sized at a different location. It came back completely wrong so we brought it back here they sent it out and it came back wrong again and they sent it out again to get it right. I’m so happy with everything they’re doing to correct it!!!

I recently was searching all the local stores for a rare item. The ladies at this store were so helpful and friendly. I got my special item plus more. This store will be my first stop for all my jewelry needs! Good customer service is hard to find now days. Go here!

Ashley, Ish, and Jenny were very helpful and were a delight to work with. Such a good experience

Ichraf was so thorough, patient, and kind! I shared my meeting story with her and she melted. Seeing as how we both have international lovers, she was able to relate to me. She really inspired me and encouraged me to follow my heart! I needed to meet her!

Ichraff was very kind and super helpful. She said she was new, but we thought she had been working there forever. She took her time to make us feel special and helped us to find the perfect engagement ring. I certainly walked out feeling like a princess.

Tonya gave me great Customer Service. Excellent employee at 6494 Towne Center Loop, Southaven MS. I will tell my friends and will return to shop with her. I am asking would you all please give this awesome Young lady a raise. You don't find customer service like this these days anymore. Tonia Elliott

Please stop what you are doing and come on down to Zales in Southaven(6494 Town center loop) Ask for Tonya and she will get you all together on the large selection of jewelry and great accessories. She is the best Zales Employee hands down and her dedication to her job needs to be compensated and rewarded. When i tell she is the best;trust and believe she is the best...

My husband bought me this beautiful Enchanted Disney London Blue Topaz diamond ring for our 40th Anniversary!
We purchased at your Southaven Towne Center Store #1197.
I was so spoiled from ALL THE LADIES … especially Tonja the manager and Ichras!!!! They engaged with my excitement of this purchase and originally helped my husband when he came in to purchase the ring! What a fantastic fabulous fun experience!!
Thank you Zales and your lovely employees !! I love ❤ and adore my ring!!!
Brenda R

I visited the Zales in Southaven to pick up my ring. Shalina was great. She was very friendly. Thanks for your great service.

Absolutely amazing experience with Ms.Roz! She made my first jewelry shopping experience one of a kind. Ms.Roz helped me find my color and it’s officially rose gold!

Susan was such a very sweet and nice person! She helped us and was so patient! Great customer service!! Thank you!!

Susan is the most wonderful, caring person I’ve been in contact with. She’s a people person, very humble and loves what she does! She takes pride in helping her customers. Couldn’t have asked for a better sales person!

Shalimar provided excellent customer service. Although I was with someone else she treated me as if I were the shopper!

Shalina was our delightful clerk. She has a sparkling personality. She is very informative and educational in a soft spoken delivery.

Tanya was ANAZING!!!
She really knows her stuff. She was very knowledgeable about all of the merchandise and was extremely patient and friendly.

Jenny was very helpful in helping my husband and I choose the perfect chain for him. Friendly as well.

Amazing staff. Saved a very special bride a lot of tears. Thank you 😊