United States Postal Service

The customer service has improved. My experience has been consistently pleasant.

This post office is a very nice quaint one. But has all the services one man show.

This particular location is very personal and the staff are always ready with a warm greeting. This is a small location serving southwest Prince George's County. As with any USPS location, a delay can be expected on occasion. But if a wait is inevitable, it is pleasant, because the Patron's are just as polite as the staff.

This office likes to leave large packages on the side walk in the rain even when there is a covered porch to the front
door two feet away. Pathetic!

The customer service was very helpful. The lady knew what she was doing and was very patient with me when I had no idea what forms to fill out.

It's like a little Hooterville. Everybody knows each other I love the staff, especially my mailwoman!

Such a friendly service that I’ve got today. Will keep coming back again for sure.

100x Better than Bryans rd which has rude employees....this on is not usually busy and service is much better.....-Patrick

The employees have always been beyond nice!

Very caring individuals work here in my experience

This is my second visit to the Accokeek Branch, in recent weeks. It was such a pleasure meeting, Ms. Hillary. She has a pleasant personality and provides great customer service. Thank YOU Hillary and thank you USPS for hiring an exceptional employee to serve our small community. 😊

It was a slow day, not too bad. Got what I needed done - done!

Great for a USPS. Just a tiny bit slow because its undermanned.

Every time a package gets sent to them, it endsup being a couple of days late and/ or damaged. Then they mark it as delivered falsely and delivered it inthe next day or two

In October 2023, I saw in my informed delivery that I was receiving a birthday card which contained a $200 gift card, but this mail was never delivered. When I asked at the Accokeek post office, I was told that since there was no tracking number, they were not responsible for the mail. I never received the card and the gift card up till this day.
Today, I received another notice of a mail containing a check but upon picking up my mails, it was not among the mails that I received. The envelope clearly shows “pay to the order of …”
Somehow, the mails with monetary value always seem to be missing which makes me wonder about both our mail man/woman and the people that process the mails in that post office. Whatever the case, some is really wrong there.
I have opened up a case and I hope something comes out of it.

The drivers have very little care for people's property. They have ran over and broken my own garbage pails and this is how they left my new neighbors. Can't be bothered to drive around them, much less step one foot out of their trucks to avoid running over property.

Tried to explain to the lady that my package met the requirements for ground advantage and she wouldn’t allow me to do it. I have shipped over to 1000+ times. I know what I am talking about.

Very poor customer service, postal workers were more interested in talking to each other than Servicing customers.

Intentionally does not deliver mail. I’ve had nothing but issues with this post office since moving here. The incompetence, unprofessionalism and downright stupidity is incomprehensible to me. This post office needs a complete overhaul. Unbelievable. I’m trying to think of a singular positive thing to say, but there’s nothing, just a void of brainlessness.