United States Postal Service

We have been in Jamestown 23 years and have enjoyed every single visit we have had to the local post office. Everyone has been cheerful and helpful, inside the post office and out on their routes. They have gone out of their way to provide information or help, and it feels wonderful to go in; very small town, pleasant atmosphere. I'm surprised by the negative reviews. We lived in other places in the country where the postal folks couldn't care less; our experience here has been more than five stars.

Having lived here my whole life (37 years), i have not had a single negative experience or encountered the rudeness cited by the previous reviews. The postal clerks, postmasters (current and previous), and the mailpersons who deliver our mail 6 dsys a week have been nothing but nice and extremely helpful when I have had problems.

As for mail forwarding, I have had zero issues that can even be attributed to the JTN PO. As an FYI Mr. Smyth, forwarding is completely automated and often takes place at hub post offices, which for all of RI is the main Providence Station.

For lack of a better word, the mood of postal Clerks as with any customer service clerks is both consciously and unconsciously influenced by both how they treated by their customers' and their general attitudes.

I have lived here for 45 years and I am always treated as a friend when I go into local post office. Mr. Smyth I’m glad you’ve moved...

The one star is strictly because the negative star rating hasn't been approved yet. The people in this office are the WORST. I've been in there a total of THREE times in the past 3 months and TWO out of the 3 times, I was treated like complete garbage. Both of the times I had incidents, it was with the man who works the front desk. You know, the one who acts like his position at the post office equates to him being king of the island. He accused me of lying BOTH times as if that would somehow benefit me? This morning, I got accused of lying about sending a wrapped Christmas present!! He tried to tell me it was against the rules and said he didn't want my package to mess up his offices low percentage rate of lost packages..... You can't make up rules just because you want to. You're a government employee, not the government. The last time, he told me he had to charge me extra postage because of the type of TAPE I used. Last time I checked, the postage was determined by the shipping, not the tape. Being a military family, we've lived all over the country, and I can honestly say I've never been treated this way before. It isn't hard to be kind to people. Get off your high horse.

Terrible post office!! Lived there for 15+ years had nothing but problems. Now I have moved and still have problems getting mail forwarded. Have been calling, and NO answer! No star would be rated too high.