Sally Beauty

UPDATE:

The Sally’s in Midwest City is under new management and staff. What a change! The new manager and staff are friendly, helpful and make you feel like your a valued customer. It’s like night and day in the level of customer service. Stop in and judge for yourself. No more driving to Moore for me! Keep up the good work ladies!

First Review:

This is the worst store manager and staff. Rude and unhelpful. They give out misinformation on returns and exchanges. They will tell you no returns are excepted even if the product has not been used. I had to demand they give me customer services phone number when they refused to exchange hair color to the correct shade. Customer service rep at the home office advised this was not Sally’s policy. Sally’s will take returns and exchanges with no receipt. I’ve turned the manager in before to the regional manager yet they allow her to remain at this store and nothing changes. I drive out of my way to go to the Moore store. They have always been nice and helpful.

I had the BEST experience in this location! I've grown up going to Sally's Beauty Supply with my sister & so I've always had high expectations of the store & the staff being super knowledgeable about the products they sell. I was not disappointed this time around & it was my first time at this location. I wanted to dye my hair blonde & I'm a brunette. So I did some research & went in to look around. When I realized I would definitely need help, the girl I asked was so nice (I cannot remember her name) but she guided me throughout the whole store asking me what I was going for & gave me the best advice & customer service I could have hoped for. I will be going back here to do my shopping for other beauty items I need based solely on my wonderful visit!

I always had a pleasant experience there. Every time I needed help in choosing a product or if the shelf was empty, the clerks always tried to give me the best advice, or went to check in the back, and on their delivery list if they were out of a product to see when they would receive it - they even offered to call me to notify me! If their store didn't have the brand I was looking for, they'd look for alternatives, and always when checking out would tell me about any perks I had missed. This is my favorite store to go for cosmetics and hair supplies.

Today I needed some hair products
I normally go to Asian hair stores but today I decided to check out Sally.
Upon arrival I was greeted by Tina B.. She was very nice n knowledge of products I wanted. She went above n beyond by showing me clearance items first. She explained the how the products worked. She was very nice. Long story short I ended up buying blow dryer n flat iron for ethnic hair usage. The price I paid was inexpensive but good products.
Over all my visit because of Ms.Tina B was over the top. Thanks Tina for your excellent customer service...you deserve a raise.....

I went to this sally location to get some stuff for my daughter. She colored her hair herself and damaged it pretty bad. As a single father I had zero clue what to get or even ask for. Kirkland, and Jaelyn could see I was stressed and probably looked lost. They took the time to listen to me and help me find exactly what my daughter needed and even gave me recommendations on a salon that could help us. I have been to this store before and not had the best customer service from two different employees. Jaelyn and Kirkland made a stressful experience easy and were extremely friendly and professional. They are great employees and an asset any where lucky enough to have them. Thank you so much!!!!

Sally's beauty supply in Midwest city have awesome people who work there. I am so thankful we have them so close by. For those people who don't agree business can't please everyone all of the time. It is simple if you don't like it don't go there. But I will continue to go there.

I've been here many times, and they never disappoint! The ladies I most recently received helped from were absolutely wonderful! Very knowledgeable, patient, and really took the time to listen. I will continue to go here and suggest others to this location as well!

The lady called me pretty🥹

I have been to several Sally's stores and every single one have not been as helpful as the staff here. The misleading advice I've gotten at other stores had me at the point to not ask for help anymore but the staff here was the nicest and most helpful staff and actually helped me choose the right product.

For me employees are never rude. I went in there on a budget and the lady helped me so much with all of my things. I have really bad anxiety so I thought she wouldn't help me and I would embarrass myself but she was so polite and extremely helpful!!! 😌 I wish I remembered her name.

Everything you can think of is ready to go and buy.

Friendly and helpful for any questions you may have. PLUS they ask if you need help and always willing to look up items if in another store if they don't have it..
Highly recommend Sally's Beauty Supply.

Didn't have to wait to get into the store today. The 2 staff working were extremely knowledgeable and helpful.

I love Sally's. It is a great place for all of your health and beauty supplies. They have great products at great prices.

This is one of the best places to go to get your Cosmetics and hair supplies when you need something they have it even if they don't have it they know exactly what store that have it they are always willing to help you when you walk in the door

Love this store !! The women are so helpful & friendly !! It's always clean & organized !! Never have a problem finding what I need !!

Staff is always friendly and helpful. Everything is organized and in it's place. Never have trouble funding what i need.

The ladies working there tonight were freaking awesome. Very helpful and made the shopping experience FUN!!

Just made this review to laugh at the person who was mad in the reviews that they enforced masks. Lol.

Nice workers , friendly, helpful, if you need any kind of information about hair they can help.