T-Mobile Authorized Retailer

I do STRONGLY recommend the T-Mobile store in Harrison and their customer service is top notch! As for my overall T-Mobile services, I have no complaints so far.

Moved from Verizon to T mobile. Very happy with my service. Ross was so helpful in the Harrison store.

I recently had the pleasure of dealing with T-Mobile in Harrison, AR with setting up internet services, and I must say, the experience exceeded my expectations. From start to finish, the support I received was nothing short of exemplary.

Firstly, I want to acknowledge the outstanding assistance provided by Ross. From the moment we connected, he displayed a level of professionalism and politeness that instantly put me at ease. He listened attentively to my requirements and swiftly guided me through the process of setting up my internet service. Ross was not only knowledgeable about the available options but also efficient in handling all the necessary paperwork and technical details. He made the whole setup seem like a breeze, and I truly appreciated his dedication to ensuring I had a smooth experience.

Additionally, Matt provided excellent support and was quick to respond and offer his assistance. He demonstrated a deep understanding of the technical aspects. His patience and willingness to help made a significant difference!

Overall, I am extremely satisfied with the service provided by T-Mobile and its exceptional staff. The combination of Ross's polite and efficient setup process and Matt's excellent support made for a truly positive experience.

I highly recommend T-Mobile to anyone in need of reliable internet services. Their commitment to customer satisfaction and the professionalism displayed by Ross and Matt are a testament to the company's dedication to delivering exceptional service.

Kudos to T-Mobile and its outstanding team for a job well done!

What an exceptional first experience with this location. Ross was extremely helpful, immediately fixed the problem, and then went above and beyond on answering questions and finding solutions to other minor issues that we were having. Although there was one other customer waiting, we never felt rushed. Definitely felt served and appreciated! Thank you, Ross!

We had been with Verizon for years, but now the coverage with them got so horrible… we called T-Mobile and let me tell you!!!! These people are great!!! Ross was so helpful! And got us all set up and we ware so happy with our service!

We have been with t mobile for a year now… I am their biggest fan!!! Thanks to Ross and Marissa they are the best!! Love those guys!!! I have added a picture of FLOAT’n the Buffalo with T-Mobile!!!!

Just left t-mobile of Harrison AR. I’ve never felt that comfortable dealing with anyone when it came to business conversation. The staff is amazing, I actually felt good about giving my money to someone. Keep up the good work ladies you rock. 🙏🏻

Marrisa in The Harrison store has restored my faith in customer service! She went above and beyond to resolve the situation and refused to stop until the issues were solved. T-MOBILE should be proud to have her on their team! Thanks Again Marrisa!

I was one of the first people to sign up with T-Mobile before they ever had a local retail store and I have now been with them (happily) for three years. The service is limited in northern Arkansas BUT they have signal boosters that they’ll send you for free for your home in order to provide stronger service while in your house. They are also working on a new Home Hotspot service for $45 per month but it hasn’t been introduced to our area just yet but I’ve been placed on the list for consideration in their expansion of the T-Mobile Home Hotspot services network so that I can have dedicated internet capabilities without using my cell phones hotspot to power my Smart TV and Laptop. I literally use T-Mobile as my cell service provider, home internet service provider(which runs my laptop, TV, and my newest addition of my iPad 8th generation), and device financing service for all these high priced Apple products I’ve grown to enjoy. When COVID-19 hit, T-Mobile stood by me as a valued customer and moved mountains to ensure I was able to pay out my bill over time as my income stream ground to a stop. Knowing that I wasn’t going to have my phone shut off during that first 3 months of the COVID-19 crisis was comforting and appreciated! Thank you, T-Mobile! I now have 4 devices and 4 independent lines with T-Mobile and I am one HAPPY CUSTOMER. ⭐⭐⭐⭐⭐ If you have issues with T-Mobile, it’s probably something YOU are doing wrong, not T-Mobile. I’ve NEVER had an issue they couldn’t fix or address QUICKLY. If there was a billing problem, I brought it up and they apologized then credited my account. Even when my service was disconnected ONCE because I simply forgot to pay the bill, they reconnected all my lines and even had the courtesy to NOT CHARGE me a reconnect fee since it was the only time that had occurred on my account. So, yes, even when it’s your fault they’ll do right by you if you explain the error and ask for help. They’ve recently teamed up with Sprint and the network has expanded, increasing service capabilities and I am looking forward to seeing the continued expansion of this great company. Dump your other carrier and get with a carrier that appreciates its customers! T-Mobile for the WIN!

Recently moved to the area from Texas and had to get a new service plan. Melanie was extremely helpful, kind, and patient with explaining everything to me and making sure that I wouldn't have the issue I had been previously experiencing with other phones. Thank you sooo much!

Santana is very knowledgeable and sweet. Her customer service is amazing. It was so nice working with someone so pleasant. I will be back.

The employees were very very nice the lady that helped us was very nice very professional very friendly AT&T gave us problems stubborn ridiculous I'll never go back to them

Ross was patient, knowledgeable, and set me up with exactly the service I needed. Thanks!

Very nice employees and they listen to you 👍

Very helpful. Got thru the Sprint- T- Mobil change over.

Always a good experience.

Santana was awesome

Buen Lugar la persona que me atendio fue muy amable