Cricket Wireless Authorized Retailer

I went into cricket to just see what my options where and I have to say it was a very good time and the young lady that helped me went over everything in detail I would recommend this store to anyone I have had very bad experience with cell phone places I have great service this is the place and I got a $200 phone for $19 That was awesome thank you for your help this is Eric the lady that helped me will know who I am.

Amazing staff and store with cheap prices on plans!

Great staff - Ample parking

Run! seriously run! don't look back. Don't even consider checking the phones let alone waste your money and time here! they cheat and steal in order to sell you their plan and up their quota! I ended up wasting 5 hours of my time just for activating three lines, that could've done in five minutes or over the internet and ended up paying extra 100 dollars which took me a full two months to recover from my bank! All they did was wasting my time and coming up with different lame excuses and diverting me to Cricket. First It was the Cricket's fault! then it was my last carrier fault, then there was a software error and every time they assured me that they took responsibility for returning my money no matter what, which they didn't. All they did was calling customer service and filing a complaint and giving me the tracking number which didn't lead to anywhere! Worst experience ever in my entire life! I wonder how they stayed on this business in last year!

At about 6PM on July 16th I stopped at the cricket in the KMart plaza to switch from Metro. I have been wanting to for a while and finally had the time. The problem was the employee didn't have the time. The door was locked and the gentleman working was sleeping with his head on the counter. He was out cold. I even took a picture. I wasted over an hour of my time, didn't get to switch carriers and now I'm not sure if I will. I need to switch from metro to somebody though. You guys need to know when this stuff happens

The staff manning the Holyoke location are completely useless. Unable to answer questions, unable to process payments, unable to speak clearly. I've enjoyed using Cricket until today. I will be changing providers.

Bought Reliance wi- pod that said cricket acceptable went bought the $35 plan no internet available pops up .. Still at store.. your rep did all on his part.called tech talked for 5 min tech said hold ..waited over 40 min.had to leave cause had dog in truck had to hring home your employee was still tryin to get someone on line...neither phone jor in store employee online help was unavailable..and am home now with still no internet service on my device that i paid for ..was told to come back to store after 1pm

They lie trick u out of ur money ur better off with cunsumer celler