United States Postal Service

Always helpful people there

Great delivery, Great Post office

Some of the lady's can be rude at times but otherwise good customer service and very helpful. Thanks guys!!

Long wait busy place

They should call themselves United States Paper Service because anything heavier than a sheet of paper gets left behind. USPS in general is going downhill.

Terrible carriers. Carrier that runs W White Lake Dr. will refuse to pick up out going mail for days until we call to complain, will cram our mail into the box bending things despite us having an extra large box, and doesn't deliver mail timely and instead delivers a few days worth of mail at one time, and will not drive our access road to drop off packages claiming it's inaccessible despite it being plowed and clear enough to drive a FWD car down with ease. We've complained multiple times, but nothing seems to get better. Only giving 2 stars out of generosity.

The driver that runs down Russell Rd is lazy and refuses to go down my driveway ever to drop off my packages. Both times I have had packages delivered through usps I have to wonder where my package is and when it will be delivered. There is no way to get in contact with the post office or post master. Very frustrating as I pay for 1 day delivery and now I’m screwed over because of lazy people that don’t want to drive 80yrds down my driveway. I wish there was an alternative to getting my mail because I’d never have it go through this post office. Not to mention they didn’t even leave a slip for me to track my package. I was outside when the lady had dropped off the mail and NOTHING. No hi, goodbye, F you, or here’s your package. Nothing.
With no way of contacting the post master or office I got $250 plus $14 for 1 day shipping floating around and I have no idea where it is.

The drivers seem lazy, always saying "No access" when there is. Then they lose where the packages are until a few days later, this has happened multiple times. Not to mention, we are constantly getting other people's mail, or all the mail in the same parcel to where anyone can gain access to it. Very unprofessional.

Our delivery person is the worst I have ever seen. I waited outside because I knew the delivery would be coming soon. Instead of having me sign for the mail, I received a sorry we missed you slip. Not the first issue either. I mean come on, I'm standing right there, what the he**. Never once has she tried to bring us our mail, just gives us sorry we missed you. Not to mention the month we didn't get mail because supposedly there was snow in the way. Funny, because we drove up to the box everyday to check the mail. Absolutely ridiculous

Lazy, delivers mail whenever they feel like it. Nothing for day and then my box is full. Always get mail for the neighbors. "Cant get to mailbox because of snow build up at box" is what I am told yet I can drive my low to the ground CAR to the mailbox with out a problem. Trying to find some way to complain directly about this other than to the person who answers the phone because that goes no where at all!

Lazy lazy lazy. Worst post office in muskegon county. Closes early opens late. I wish I could work 4 1/2 hours and get the pay and benefits they get for being lazy.

They don't care about your stuff. They will leave mailboxes open with packages in them...allowing them to be stolen. Then do absolutely nothing about it. Not even an apology.

Please tell me why you spent 90 seconds JAMMING a 12 pack of ramen noodles into a STANDARD MAILBOX crushing every last one??

Lost a father's day present... Grrrrrr.

Worst post office in muskegon county very poor service.