PetSmart

Ellie did an amazing job on my Lola! One of the best haircuts she has ever had. Thank you for taking such good care of her.

Took my maltese for a bath, I knew he was full of matting. Aailiyah took such good care of my boy, she managed to get all the matting out without having to trim. Shout out for Ellie, who was checking dogs in and out. She was very friendly.

Took my husky mix (who is shedding her undercoat) to get bathed & groomed, and Jose did a great job!! It took a little longer than expected but they were very friendly and kept me updated. Will return!

Great store and friendly staff!! I also get my dog groomed here by Ellie. She is amazing! My dog loves her and is always happy after his visit.

We love Petsmart for training and boarding! All the staff make our baby feel safe and happy while we’re away! Couldn’t be more grateful for our trainer Hannah!

My dog came out of his bath looking and smelling wonderful.

Most of the workers here are nice. The one thing I don't like is my dog goes to daycare and we've asked for pics bit haven't gotten any yet

My most favorite pet store! Always have everything that I need in stock and the staff and managers are amazing! They brighten my day, and make coming to PetSmart one of my ‘happy places.’ Love this store so much! :)

Great pet store. Lots of knowledge of all pets. Melissa as a dog trainer is the best. Super training for my dog.

Our dog has been going to doggie daycare and boarding at the Pets Hotel for over five years, and we can't say enough good things about everyone there. The staff is consistently kind and friendly and takes great care of him. Kenya and her team are amazing and have gone out of their way to be communicative and remember small details about our dog. Also, Jeni in the grooming salon does a great job and is always sensitive to our dog's needs.

My recent visit was no less awesome than my past experiences with this particular PetSmart. "Sam", perhaps short for Samantha, proactively informed me of the cause for an inventory shortage for a product from a particular company. She was also helpful in providing a framework for how to decide on a product alternative of comparable quality/nutritional value.

This is, of course, the store that hosts Broken Tail Rescue's feline adoption service.

Big store for everything pets. Grooming on site. Plenty of items to choose from. Dog 🐕 classes on site.

Petsmart Pets Hotel Fresh Pond Cambridge is the best. I tried multiple other shops before we settled here almost 10 years ago. Kenya, the manager has been there the whole time. Most of the employees stay which builds long relationships with you and most importantly the Fur Baby’s ! Highly recommended them for Day Camp and Boarding !

This place is great!! Always willing to help me find stuff for all my furry friends!!!

Lots of options and very nice staff. My go to for the specific food my cats like.

Good grooming service for Jamie. Clean n big lanes

The employees make this a 5 start store. From the managers to the cashiers everyone is friendly and helpful. And they have a local rescue in store with cat adoptions. This is great PetSmart, wish all retail experiences had employees this helpful.

We have been clients of the pets hotel for almost 10 years. They are simply the best. The staff cares so much about our dogs, takes the time to really know them and is very competent with their care. We are always at ease leaving our pets in their care.

Very clean store with a good selection of brands to fit your pets needs. Also has a pet hotel, as well as a Banfield pet hospital and grooming services. Plenty of parking

The dog training classes were perfect and our dog learned so much! Tori was the best and we will miss her a lot. Everyone who works here is so kind, understanding, and patient with the dogs that they work with. The grooming was also top notch!