PetSmart

Great place to get pet supplies. Always have a pleasant experience. Associates are always smiling and helpful!

Got waterdog puppy her first haircut and grooming. Went very well. Purchased sleeping kennel and a bunch of other stuff. Cashier and store manager nearly forced us to buy a coupon book that ended up saving us $35 more than the book cost. Very thankful for their persistence.

We have a bearded dragon and some fish that we purchased from here. They were and still are in good health, over a year later. We still come here frequently for food and supplies for our pets. The staff has always been friendly and helpful. They are very knowledgeable and have answered any and all questions we have had. PetSmart will continue to be our do to for all of our pets needs.

Every time I come in, employees are friendly, knowledgeable, and take time to answer my questions. Today specifically, the customer service stood out while I was replacing one of the fish I had purchased earlier that week which had died. The manager was very gracious and went above and beyond to help us out. Much appreciated and we'll definitely be back!

I always have a great experience at the Wooster Petsmart! The store is very clean and they have some great products. The main reason I love it there is the grooming services. It was not easy to find a groomer willing to work with cats. PJ is such a great person and does her job wonderfully. She always makes me feel confident my Cat will be taken care of. I definitely recommend the grooming services at this location!

They have a huge variety of products. I found several toys and clothing items for my dog. They have adorable cats for adoption.

Pet Stylist Ashley is great. My Newfies love her.

On May 11th 2019, my family adopted a cat named Espresso from this place. He has since grown up to be a BIG boy now. I want to thank you for giving us this awesome cat.

I love this store it looks clean has everything I need for my cat I don't have to go anywhere else to find his food that staff is friendly and allows you to shop but is helpful when you need them I also like the fact of the rewards compared to other pet stores I always save a few dollars every time I shop it a great experience

The employees are Always greeting our dogs when they see them. And a dog treat when we are checking out

I went today and had a great experience. Friendly staff. I wanted tropical fish and some plants. The man who helped me was extremely knowledgeable. They had a great variety of fish. He was able to help me choose new ones that would get along well with my current ones. The cashier was excellent. Helped me complete my purchase quickly and explained the rewards program. I think best pet store in Wooster. I didn't see any dead fish floating in the tanks.

The various pet foods, treats, and accessories there are amazing. The store has literally any and everything for pets! It's clean and so organized with wonderful sales people who are truly glad to help.

Had a great 1st experience. Lacey looked great...and Paul did an amazing job with her.

Natasha did a great job bathing Cole & trimming his nails! And Abby is always so helpful when picking out food & snacks!

First of all, I love this specific store because it’s always super clean and the employees are wonderful. First experience with the grooming department for my year old lab/doodle/Bernese/Aussie mix and PJ DID AWESOME. Not only did she give him the most incredible haircut, she clipped his nails, made him smell good, and was seriously wonderful. She was kind and so knowledgeable and literally made my experience even better than I expected. Thank you for taking care of Coe, PJ! And thank you petsmart Wooster for always being the best!

Always get GREAT & PHENOMENAL customer service!

I love shopping here. The staff always greet you on the way in, and are always willing to assit when necessary. We never have any issues with finding what we need for our fur babies and find the prices to be on par or better than the competition. The main reason to shop here versus the other options would be the atmosphereof the staff.

Clean and well stocked. The staff there is very helpful, friendly, and are always available to answer questions, and the animals always look very healthy (including the fish which is a great improvement to the other stores in the area). Other reviews complain about the prices but they price match most prices you find online or from another store. They also have a very nice grooming salon and offer dog training, so it's really a place nobody can beat.

Wonderful store. Every time I've been here, an employee has came to me and helped me with everything, and they didn't give up. They have everything I need, and are very generous. I'll ask for 20 crickets and get 30. Every time. They also have amazing prices. My whole family loves petsmart, and so does my girlfriend's. Best pet store in Wooster.

ALEXIS IS BY FAR THE BEST!!! I can’t tell you how much I appreciate an employee like her. I mean......I am speechless and I always have a lot to say. I had rescued a bearded dragon, and your employee Alexis came right to my side next to another employee, I didn’t catch his name but they were freaking amazing!!!!!!!!

Thank u!!