McDonald's

For this location, this was one of those rare occassions the food was perfect. Fresh, hot, and crispy. And the service was beyond regular. The guy at the window was polite and actually apologized for the inconvenience of them running out of product and offered an alternative.

Normally this location would be lucky to get 3 stars. Just not today.

The dining area was very clean and looked as if it had been routinely sanitized throughout the day. I did a self serve order but I was still greeted by crew members who were very lovely to deal with. I will return in the future.

I was there on Friday December 23rd around 2pm. It took me 45 minutes from the time I ordered inside to get one hamburger. Several of others longer even over an hour. Large group of customers dissatisfied inside due to excessive time to get food and or order being wrong. People coming inside after being through the drive thru with same complaints long wait and or wrong food given to them. One elderly man went through drive thru then had to come in to get his order corrected. He finally got it a second time it was still wrong and said he had been there 1 1/2 hours from the time he got there and just taking the wrong order then left. One lady yelled "wheres my order I've been here right at an hour and no food !" Another lady said her husband came in from the drive thru to see why order was taking so long. She then came in too because he had been inside so long so her, her son and friend came in because -5 below zero out and they were getting cold and upset. She said been at there over an hour and no food. A guy was waiting and an employee told him that they got his order wrong, were issuing him a refund and preparing his food now. One lady yelled that her order had been on the board as being prepared for 50 minutes and where was it ? An empoyee came out and yelled that it was Christmas weekend and they were extra buzy. I ask a lady that had been waiting about 30 minutes when did a Friday become a weekend and she shook her head. The door dash delivery guy was standing with 2 large bags of food for over 10 minutes waiting for one more bag so he could deliver. The place was one chaotic mess. I determined half the people inside were upset at their drive through service. Most over an hour to get food. I didn't see anyone that was pleased with the service. I felt one of the lucky ones to get out in 45 minutes but I just ordered a single hamburger and nothing else.

The staff is incredibly patient. They may not get to orders immediately. But they work hard and vigulant. It is hard to describe decent service at a fast food joint. But they to provide. They tend to be extremely kind though seemingly under staffed. No problems here. I get a cheeseburger for a dollar and out in 5 minutes I have no complaints.

very good service I received yesterday evening. They might have changed the management, something definetly changed for the better. Even the taste of the food was perfect! Keep up the good work!

It's pretty standard as far as McDonald's go, the food was cheap and fast and actually pretty good. The store was clean and the staff were very quick helping customers in line. All employees were wearing masks and it seems like things were sanitized regularly

Shout out to
FAIRFIELD MCDONALD'S
I haven't eaten there in awhile but I was in the mood for some breakfast. Even though the wait in drive-thru was a bit long. BOTH boys at the windows were very apologetic. Got home my food was perfect, hot and fresh.

I always love McDonald's workers, they're always excited to do there job!

I don't have teeth so I can't chew hard burnt parts, Fairfield McDonald's gets my special order correctly, unlike Ottumwa's who don't seem to care no matter how many times I ask or complain.

Went through the drive thru. Everything was out in a decent amount of time. Everything was fresh. The fries were the best McDonald's fries I've every tasted!

It's not the fastest place, but it's still great service!

One of best McDonald's around. Food is hot, Service is good. I know all Mikki Dee's have the same set of standards, but this one is A+.

One of the better McDonald's I've been to lately. Food was served quickly and was correct. Place was very clean.

I really love this McDonald's! They have some of the best customer service I've seen in a long time. They are friendly and my food is always fresh and hot. 💜

This was the first time ordering through the app. I highly recommend it.

5 stars for breakfast burritos. I hadn't had them for a few years.They were as I remembered. A good value

Best. good quarter pounder frys all fresh and hot.Service was great with a big smile. And mr Hudson opened the door for me when I arrived. 😀

I got my food right away and it was hot and fresh! Will go there again.

Service through the drive thru is so nice and friendly. Food was hot and so fresh. Friendly and courteous ! Way to go Fairfield Mc Donald's.

Wonderful people working! Management could be better about fixing problems but all in all I was happy with my experience here!