United States Postal Service

Scheduled my passport renewal in Cayucos for the beautiful view, was blow away by the friendly and caring service. Shauna who took my photo was sweet and detail oriented. I'm sure the staff at any post office has to endure a lot of short tempered patrons that are impatient with the details, the Cayucos Post Office did a great job keeping up on a busy morning and having an eye for all the details!

My only complaint is the link to the survey included on my digital receipt was broken (I tried it twice, on my phone and desktop) so they only way I could give feedback on my great experience was here.

Fast, friendly service in nice, airy, comfortable building. Thanks for the great service for my families passport needs!

Small town post office with good folks working inside.

Shawna is great 👍

Teeny tiny local post office with parking for 4-5 cars.

Expect one employee (perhaps a wait), and maybe two on a busy day. If you have a dog, grab a dog treat from the counter!

There’s a blue postal box outside for quick drop-offs.

For the first time ever, they left a delivery attempted slip, so I guess they're improving?

Dropped multiple packages here on June 2nd 2020. Nobody was at the front desk, no other customers in the lobby but I wanted to hand the packages to a person so I waited. A grumpy female employee eventually showed up and grabbed my packages, noticing that they were already labeled. She did not say a word, did not offer a receipt nor ask if I wanted one. I was kind of put off, but whatever it's covid time, maybe she just wanted to keep her distance, so I just left. 27 days later and neither of my recipients have received the packages I dropped off that day. I called to follow up (June 29) and the woman I spoke to just said that it was my responsibility to ask for a receipt and that she couldn't help me track anything down. Way to be accountable. Really nice customer service. No wonder USPS is in peril....

Middle aged woman with brown hair and glasses told us that they stopped accepting passport renewals. She looked at clock at said that they dont accept them after 2:15pm. It was 2:16pm, not upset about the fact that we were late, but more upset that she was smiling and was extremely relieved that she didnt want to help. We called beforehand and was told that it was okay to come in. Do not reccomend!!

Slowest service ever. You better order your package to your house, because when it comes to 'one day shipping' they usually hold it an extra day just so they can stay on their phones and game. Prime users beware.