NAPA Auto Parts

The staff was friendly and offered the exact quick help I needed to buy replacement bulbs.

This place has the best service thank you

employees are great these guys and girls help me out I found exactly what I needed

I've had decent exoeriences at other auto parts stores.... but this store and mainly its dedicated staff are a cut above. Each time I've needed something specific, they didn't just point me in the general direction like many others do. No, they found it and brought me to it or it to me and when they didn't have it available in their inventory... they put on their combined thinking caps and formulated a great work around. It's like my fix-it project became theirs as well.
Kudos guys!

Had a problem and it was settled in a few minutes.
Clean and organized store.
The worker bees are a great bunch of guys.
Never going back to O'Rilleys.

The staff at this Napa always take care of me as an example I had a jug of antifreeze I had purchased from them during their remodel, I did not have my receipt, but it was unopened and ended up being the wrong antifreeze for my particular vehicle, not only did they do an exchange for the correct one but the guy helping me wasn't even on the clock yet he had just walked in the door and was going the extra mile to make sure I got to my appointment in time. These actions and the effort put forth by the entire staff at this location is why I keep going back to Napa anywhere I am but particularly this one in Kirkland

Love this place. For sending reason my wiper blades die faster than the average car (especially the driver's side one) so long as I save the receipt instant exchange! They even help me put them on (I have arthritis in my hands)!

I've been coming to this store for years and the manager Arthur is AMAZING! He is always super friendly and always handles my parts with care. This store has gotten 100x better since he has been there! Thanks so much Arthur!

Mostly older guys, with a few young men and women. They all know their stuff and are quite helpful. Whether you need to rent a puller to remove a steering wheel hub, or source random parts for your 2jz swapped Fiat, chances are there is someone there who can point you in the right direction and throw a few tips your way as well.

Wait times are occasionally a bit long—a few minutes—but that's because the crew at the front counter will happily chat with you all day about whatever it is you're working on. Store is clean, parking is ample, and there's a good spot behind the building for you to do any big auto jobs without being seen by too many people!

How pathetic is the store manager from O'Reilly auto parts by the name of Brian Brabham (Kenmore location). He goes on a Napa review to recruit... and with his rating basically bad mouth the store. Not a winner in my book Mr Brabham.

The staff is knowledgeable and there to help. Love NAPA. Never been disappointed. The few times a mistake has been made they make it right no questions. Don't forget AAA discounts. They are big sometimes!

Had the right part for the hot tub..... Yup I said it radiator hose for a hot tub repair... Saved $100 bucks do yah go napa

Best parts store on the Eastside! The whole crew are great people who always try to give you the best deals.

Great service, especially when big brand stores don't carry your specific model's parts. Helpful, more knowledgeable, and able to figure things out with you.

Always have what I need!
Arthur their manager is the best! Always goes out of his way to make sure you leave with what you need!

If you get car and trucks mechanics. This is the place to go. Same day on most things, if you get going in the morning. Actual help. Good parts. Lots of great options.

They are amazing in there. I only needed one socket and he opened up a complete set to give me the one out of it that I needed cause they didn't have the single one in stock.

Great place. It's guy running his name is Michael. It's a very helpful guy. Whit respect and always helpful. Mostly of the people.

Great service and good prices. The staff here is really helpful and very intelligent. Above and beyond.

Old school auto parts. Good stock. Real parts guys. Patronize this sort of store if you are a DIY type - we need them.

I feel the help there is more well rounded than at other chain auto parts stores. They are very helpful and knowledgabel.