Comfort Zone

Five stars are not a high enough rating for this company. Steve and team installed a ductless system in our cabin 2 years ago. When we had a problem with the outdoor unit they stood behind the equipment going above and beyond what Trane offered for a warranty to replace the entire unit instead of just the compressor. Great communication and very pleasant to work with. I highly recommend Comfort Zone!

Steve and his team installed 3 AC units in our home. Comfort Zone has been great to work with. Their pricing was fair and the workmanship was outstanding. They wore protective gear were appropriate and cleaned up after themselves every day before leaving. The units are are working just the way Steve told me they would. They were considerate to my wife and family while working and stayed until the job was done. I would highly!! recommend them for any HVAC needs. Thank you Steve and team.

Very pleased with the service we received from Comfort Zone. Steve and Susan Baldwin kept us in the loop with telephone calls regarding the install of our Air Conditioning. We are very impressed with the professionalism, neatness of the staff! So quiet we didn't even know they were in the house!! We would highly recommend the Company to friends and neighbors.

We were very impressed with the high quality of workmanship that Steve and his crew Pat and Greg provided. You can tell the team was very proud of their work. They were very neat and professional. We would highly recommend Comfort Zone to anyone needing heating or air conditioning work.
Great job guys thank you very much.

Joe and Lu Ann DeCerbo

Professional, polite service. Even though it is a busy time (winter), I received was able to have my boiler system fixed on the same day that I called. Steve took the time to explain the equipment to me as he searched for the problem. I will not only call for more service, I will recommend Comfort Zone to friends and family!

We couldn’t be more pleased with the service we received from Comfort Zone. We had a new furnace and air conditioning installed. Steve and his crew, Patrick and Greg, showed up when they said they would, cleaned up, did a great job and were extremely professional! Recommend Comfort Zone highly!

Alberta Riggs

From first phone call to end of job, workers care about time, work quality and cleanliness. Our job, when compared to others, show best products used, smallest details taken care of neatly and we are sure we received the best bang for our buck. In past we needed service on our old system ,they would respond even if it was quitting time. Seems that the workers have same ethics as Steve. I would never check anyone else if I need work. I have been through two furnaces ,a new air-conditioning system and years later replaced an air conditioning with them they are very reliable and caring. I think I have been with them over ten years and never doubted them.

Just installed a air conditioner for us. We have used them in the past for an oil boiler.
They did a fantastic job with installation. When they were done you wouldn't have known anyone was there. Such a clean job.
Very trustworthy. We don't have to be home to have them work.

Steve and his Team did a great job switching me over from oil heat to propane. Did a first class job wiith everything labeled. They explained how the new furnace worked and answered all my questions. Cleaned everything up when they finished. I would recommend them 100%, they are th best!

Kudos to Comfort Zone ! I had a heating system installed 3 1/2 years ago by a local contractor. Since then I had 4 repairs done to it. $2,800 worth of repairs. I called Comfort Zone and Steve and Greg were able to find and repair the problems.

Good individualized customer service. They sell very reliable products at affordable prices. Its a sm family business so their service area may be smaller than much larger businesses. Count yourself lucky if you live within their area.

Great business. I have had a couple of no heat calls in the dead of winter including Christmas eve and they were prompt in getting the job done with very knowledgeable technicians. Reasonably priced with the job done right the first time. Five star for sure...

I wish there was a 10 star rating. Steve is professional, honest and knowledgeable. You can have 100% trust in the service that he provides.

Perfect is all I can say. Cold outside and my furnace blower died. They were nice fast and professional. Greg(I think his name was)was outstanding.

Very knowledgeable and do a great job for a fair price.

Steve was very professional and knowledgeable. Thank you!

The owners sue and Steve are amazing people.

Very professional. Superb knowledge and. Friendly. Best of the best

Best Service and Workmanship available in Western NY.

Knowledge group of technical support, quick response time with calls