Party City

Visited this location to pick up some balloons and was helped by Vick. I prefer this location since the store is larger and they seem to have better selections. The store is organized and it's easy getting assistance. It's a really good place for your party needs.

Nice selections, had all seasons type of items available, even had some Halloween things. Go at slow times for Balloon fills can get after 3 PM on weekends.

Best customer service out of all the party cities!

I just want to say this is one of the cleanest and most organized party city's I've been into in a long time. Everything was very organized the seasonal asile was full and had clear representation of what season was going on. The customer service isn't really available as there aren't any colleges on the floor (but this is expected in a retailer like this)
The person at the tills was very detailed when filling out a balloon order information. The best thing of all when waiting in line the person that came to help at the tills took the next customer and instead of blowing up the 30 balloons for that customer, she rang my 1 item up really quick first. All around 5 stars for All the effort that is put into such a clean and organized store. Thank you.

In need of balloons, go here. Need party supplies, go here. Need help because it’s way too much to choose on line, go here. Granted this place has young workers…give them a chance. The young man who helped me just asked specifically what I had in mind, listened and came up with a great cost-efficient way to decorate. He even asked if I wanted to deliver everything since it was a lot…but I needed everything yesterday. Be patient. Be kind. Be rewarded. It was a great birthday - thank you!

I love Party City, there have a lot of options for costume. I recommend that looking for costumes in September, sometimes people go to looking for costumes in October and they sell everything so quickly.

Beautiful always nice and clean love this place

The place was not busy and the young girl in the cashier today was very nice and cheerful. Ready and willing to help any person that was on line. Even when you enter the store you hear and feel her positive vibe. Please party city keep her, she is a valuable assist to have in the company.

I have Always been to this party city ever since I could remember but today completely changed my experience at this PC, I had the pleasure of having Claudia as my cashier today and she went above and beyond to help me. I was Shopping for my daughter’s birthday today and i was On a budget and she did everything in her power to help me out with my items and I ended up saving more then I thought. It would be a shame if the store ever lost her as an employee. She is extremely sweet and has excellent customer service :)

In an out relatively fast considering is Halloween weekend. I ordered my custom and set it up for pickup. I was pleasantly surprised that I was able to pickup very fast.

Congratulations 👏🎉

The gentleman working in the front filling up balloons at 9am was so kind and generous!!! He replaced balloons that deflated and couldn’t be refilled, and did it all with a smile! So refreshing to have such a positive experience so early in the morning on a Saturday!

This Party City is by far my favorite one yet. Looks clean inside and is not hard to find things. I got in and out in less than 15 minutes. The line was long, about 12 people ahead of me, but it was moving quick. A little far from where I live, but they were the closest Party City that had what I needed and then some.

Never have a problem with cashier, staff, products or finding someone to help me. I am lucky because I haven’t experienced a long waiting line for the cashier, only for Halloween but come on! It’s halloween of course it would be a line. And being in a line means you have to wait no matter where you are.

Despite always being crowded and busy, this store is big, well stocked and the employees always try to help. Many times I've phoned ahead so I don't waste a trip, and unlike other Party Citys where they just hang up, the employees at this store answer and genuinely try to help.

I had planned a surprise party for my boyfriend and thanks to the help of Mercedes and Jass the manager. From the beginning I walked into the store at 9:30 am I was the first one and Mercedes had spotted me and I was asking for advice and help to order balloons 🎈 online for pick up in another location that would be closer to the place I will be celebrating my boyfriends birthday. She gave me options on what to do and how to do it she was great at multitasking by helping other customers and myself (in which I was in no rush at all). Jass the manager came in the picture and gave her opinion and suggested what would be better, as in color design and how many balloons too get. She also gave the other location in the Bronx a phone call to see if I can order for pick up over the phone and they said sure it was possible. The reason why so far because the place is close to where I will be celebrating my boyfriend’s party. Twenty minutes later, I gave the other location a phone call to place an order for pick up over the phone and I was told it was impossible to do and they will not be able to do it. At that point I wanted to give up, and cry but I went back to party city in North Bergen and asked for Jass and she was in shocked on what the other location had said so she called the other location while attending other customers and dealing with my situation and provided them with my name and they sure enough helped me with my order over the phone. Jass provided me with outstanding customer service she waited by my side to make sure I was satisfied with what I got from the other location she made sure I left the store happy she made sure I got what I want. Just know I will be back at party city if I ever needed help I will only ask for Mercedes or Jass because they are what customer service is all about they make sure you leave satisfied. :)

It's large and offers a variety of different products. They also never count how many candy you get for the 10 for 1 dollar. I've gotten a few dollars worth of candy free on one ocassion.

Great store and employees always ask if you need something . Good run store

Called ahead to find out if the stuff I want is available. They answered all my questions and suggested alternatives too. It’s party city! You will find everything here.

Great place to have fun with my daughters. A nice place to goof around, buy candy and try different outfits. Not a lot of people working there so expect waiting to get what you need.

Kelly, the associate who helped me was so kind and helpful. She assisted me in picking a theme for my party, as well as suggesting party games that fit the theme. I ended up purchasing more than I needed!