Sally Beauty

So, I just recently moved out of North Carolina. I have been having a really hard time finding hair color in a red that I like. I had met Ashley the store Manger that works at the Morrisville location a while back. I feel comfortable talking with her and asking her for help! She went above and beyond for me, helping find a color over the phone and sending me pictures. Also, while telling me about all the Sallys stores in my new location that I can find them. She was super nice and very helpful and told me that I can reach out to her anytime to ask questions and get advice! She really is a rock star!

Well organized, helpful staff, and quick check out!

It’s awesome that there’s a Sally’s in this location! Both times I’ve came in, the employees have been very helpful & answered all of my questions.

So glad we finally have one in Morrisville. Always stocked, very sweet and friendly, helpful women

Great service, very friendly staff and I found everything I needed! Definitely recommend.

They always have what I need stocked and the staff is beyond friendly and helpful!! <3

Amazing customer service!

I used to go to this store all the time as a kid. It's still the same but the stores are smaller in space. I went for a blow dryer that was well priced. It has a nice collection of natural hair care products.

Friendly staff

Friendly staff. But signed me up for a credit card I didn't know about. Told me it was too late to cancel because it's being processed already. IT DOES NOT HELP YOUR CREDIT. IT DROPPED MINE DOWN. Very upset about that. Literally cried in the car when I left.

Came in an HOUR before close and was not greeted or even acknowledged at all. There were zero prices listed on any of the lightener shelves, only tickets that said “lift here for price” and to my surprise when I lifted it, still no price. I was then told when I got to the register (the first time I was even acknowledged) after spending time shopping around with no help, that they don’t have any cash in the registers because they need to go to the bank and I couldn’t even make my purchase???? What kind of corporate business operates with no cash??? Absolutely awful customer service, and I walked away spending $0. I would not recommend this location for any of your hair business, it’s worth the drive to elsewhere in Cary.

Would be nice to contact customers when something is out of stock from a 2 item order. Instead I got 1 product that I didn’t really need and now cannot return based on store policy, and still need the thing I ordered that was out of stock. I really don’t get why stores offer convenience services like delivery only to make life MORE complicated with their laziness and total lack of any customer service sense. This was a one and done for me.

Went into the store and 4 associates were there chit chatting and never approached me as a customer .
I guess this is excellent customer service .

Filthy dirty.