Firestone Complete Auto Care

Nice courtesy and professional i have used Firestone off and on for over a decade,a little pricey but to me quality and assurance is worth it too me//a little more pricey than the last time..Covid prices are getting outta ✋//still the same although my oil change this time was pretty reasonable

Brought in a flat to be fixed and James pointed out the tire was 8 years old and had dry rot. Surprise surprise Patriot sold me a vehicle with bad tires. Ended up purchasing 2 tires at a reasonable price including installation. Plan on buying the other 2 shortly. Definitely 5 star treatment.

These guys were so great!! I was having tire issues and they found the problem, fixed it and made me feel really good about bringing my car there. Definitely my go-to for my car needs.

The staff was all very caring and honest. They explained to me what parts should be replaced and worked on while other's is not necessary or not bad. Not many shops are honest like this today.

First time I've ever given a Firestone 5 stars... Manager did a great job of handling a freakish busy Monday with only 1 tech. Working... did take a long time but was expecting that as I was getting oil change ,tires rotated and a flat fixed.. Great job!!! Manager showed a since of urgency that I seldom see at firestone. Have to come here due to rental service agreements and the lethargic people working behind your counters often piss me off... I have walked out of 3 different one in less than a year... really...your process for an oil change is way to long .should never take an hour to change your oil. However the gm of this location was at least friendly and made the wait not so painful.

Very fast and professional nice staff and really took care of inspections and let me know what needed to be done or what they recommended I for sure will go there again when I need too thank you Firestone

Quick and very courteous I had my vehicles oil change and an entire Lube I was only there approximately 15 minutes done and gone these guys are fast I think you'll find it a good place to be

Five star service for handling a warranty issue for work done at an out of state Firestone location. I appreciate the “no hassle” approach and friendliness at the front counter.

I can always count on them to get excellent service. The staff is always courteous. Never had a bad experience with them.

Friendly service, quality workmanship, advised of issues I need to take care of

James checked me in and changed the oil on my car. He was pleasant, helpful, and did a good job.

Made my appointment on the app, they were ready, and very quick.

Very friendly and helpful. Trustworthy and honest.

Very professional, fast service.

Great customer service and fast.

My mom was in from out of town and her oil was low. We came in to firestone and saw Joseph… He could not have been more helpful! He was kind, prompt, courteous and reassuring!!! He earned our business and loyalty! Thanks for hiring such excellent people :-)

Got my car back to me in less than a work shift, even though the closest store with the special part they needed was half a state away.

I felt like family. Seriously. I felt like I was getting the help I needed from someone who actually cared about me as a person, and not just about the bottom line. I had a HUGE repair, it was a long time till payday, I couldn't afford the full cost of the repair, but I could come close. Wow, man.... they worked to find me every discount, coupon, and wound up taking off nearly $200.00!!!

Jimmy, Jonathan... You're my hometown heroes!!! Thanks guys for literally coming to my rescue!!!

AMAZING STAFF. FRIENDLY AND EXTREMELY KNOWLEDGEABLE. WILL CONTINUE TO DO BUSINESS HERE.

Wow! They have a customer for life. My tire blew across the street from their store. They were shorthanded, booked solid and it was closing time on a Friday. The manager himself, Troy, checked on us and cane to assess the car. Techs Allen and Sarah, stayed late after a long, shorthanded shift to get my family safely back on the road. Great customer service is hard to find anymore, they just raised the bar!

I was in Bartlesville visiting my Uncle and needed an oil change before making the trip back to Colorado. I called a day ahead of time to set it up, but I’m pretty particular when it comes to the oil and filter I use. I worked it out with an associate (Sarah) at the shop to pre-order my oil filter and I brought in my own oil. My original appointment the next day was for 11, but I had some time free up before then and I called at 8am the day of the appointment to see if they could squeeze me in at 9:3am. Not only did they fit me in, but they got it done in less than 40 minutes ! Now, I wouldn’t expect everyone to be able to get in and out like me, as I’m sure on any given day they have prior commitments they need to make. But, If you are looking for an honest company that truly believes in old fashioned customer service at a fair price, The Firestone in Bartlesville, OK is definitely something you should consider.