Helzberg Diamonds

Staff was extremely helpful and knowledgeable. Presented reasonable options within my price range. Bought my wife's wedding ring, and our bands here. Band was too big but we sent it back for resizing and staff were extremely helpful in expediting the process to where we got our rings in time for the wedding! Thank you Helzberg!

Luke was awesome! Extremely accommodating and patient. Exceptional customer service with a strong sense of taste. When we come back we will always and only ask for Luke. ✨✨

Paige helped me select the most perfect engagement ring! She was so kind and I could tell she wanted to help me find what was best for me. I never felt pressured to choose something more expensive. She even took the time to get to know me and understand my wants. Every ring she showed me was within my style. I couldn’t have asked for a better experience!

Purchased my future brides ring of her dreams from Dak at Helzberg Diamonds. Dak went above and beyond to work with me during store off hours to ensure my purchasing experience was top notch. He delivered on all levels. Strongly recommend stopping by!

Debbie and Mira helped me understand the process of getting a ring, it being my first time ever in this situation, so I was a bit confused. They were patient and kind and with their help I was able to walk out of the store with a beautiful engagement ring for the woman I love. Tremendous help on their end and I couldn’t be happier. Thank you ladies!

Recently purchased some earrings for my wife, I had an idea what I was looking for but being unfamiliar with large jewelry purchases I just needed some expertise to push me in the right direction- in came Debbie and Paige at the Chapel Hills location- they both were incredibly amazing and patient with my indecisiveness and more than happy to share all the knowledge and even their own experiences with diamonds. Thank you to both of you for your help! Couldn't have done it without you!

Mira and Debbie and the entire staff were incredibly helpful in choosing my and my partners rings out. Friendly, fast and made the process incredibly easy. Very happy with my experiences here!

I am very grateful. As a husband I tried my best to get the right thing…. And be ahead of schedule… needless to say, she appreciated it but the watch I got was not her style. Being awesome as they are, Dak and Debbie allowed us to exchange the watch (being that it has not been worn) for a ring that she did like. I am very happy to have worked with Helzberg and see my wife’s big smile.

My fiancé and I walked into Helzberg not expecting to purchase anything but Debbie and Stephanie made our experience so easy and comfortable. Debbie and Stephanie were so amazing, very attentive and patient. They listened to our requests, showed us a bunch of rings and didn’t pressure us into anything we didn't want to do. I definitely recommend going to this location and working with them. They are such amazing ladies!

Good value, beautiful inventory and the salesperson, Debbie, is extremely knowledgeable, professional and accommodating. A joy to work with. Highly recommend!

Got a new ring with the help of Debbie and Dak. Absolutely made the rest of my year with this beautiful piece. Very professional and respectful. Definitely will be asking for them next time.

I worked with Paige she was patient and understanding! She helped us make the best choice possible for an engagement ring! I would recommend working with her and Debbie both!

Had to get my ring repaired and it seriously looks brand new!!! Thank you Helzberg Diamonds! Beautiful work from your repair technician. Love it!

Debbie was absolutely wonderful and helped walk us through the whole process of picking my husbands new wedding band. She was knowledgeable about all of the promotions, helped us to shop around for exactly what he wanted, and even helped to find something in our budget for me in addition to what we originally went in for. Definitely recommend going to see her if you are ever in need of a kind and very patient jewelry saleswoman. ❤

Chris Navarro is by far the best jeweler we have worked wirh. Daughter's ring kept loosing the same diamond. She was crushed and he replaced it with the same ring. Amazing service and an all out amazing guy.

Mira and Dak are absolutely fantastic! They take care of you as if you were one of their own. I've bought my wedding rings and necklace and they hook you up on price as well. They offer financing with no interest. Truly a great option for purchase. Kuddos to them!! Excellent customer service. Highly recommend.

We worked with Debbie. She was absolutely FANTASTIC!!!!!! I got my wedding ring stolen & the company didn’t have the same one anymore … she was able to custom order the exact same ring for us from the manufacture & We couldn’t have been more happy!!!!! Cried everytime I saw it. Perfect customer service and friendliness

Paige helped me and my better half find promise rings just one hour before the shop closed. She was incredibly helpful and patient with us as we jumped between a dozen rings. Thanks again!

This is my third jewelry purchase from Helzburg Diamonds Chapel Hills, and I’ll most likely be back for more! They have quality pieces at competitive prices. They also have excellent care plans and warranties for items you purchase. For example, as long as I bring my jewelry in every 6 months for its inspection sign off, they will make any repairs needed of/when they arise at no charge. For my larger diamond, I purchased the protection plan that is very comprehensive from repair to replacement and it is 100% worth it. They also run great sales that are actually sales (instead of a mark up just to “discount” it like some other stores) and offer payment plans if needed. If you’re looking for a new piece of jewelry, your first and last stop should be Helzburg!

Chris at the Chapel Hills Mall location is amazing. Some of the best customer service I've ever seen. They have my business for life hands down.