Dunkin'

Pretty good Matcha Latte my wife says. I think it smells and tastes like swamp water, but she loves it. I had a Mango Pineapple refresher. It was good but it was too much. Think I'll order a smaller size next time.

I just wanna say thanks to girls working on 4/26/22 around 4pm
The ladies were super nice and when my coupon wasn't working from the app they honored it. I hope they don't get trouble but I had to thank them.
Just a friendly reminder just cause someone is serving you doesn't make them a servant or not human be kind to people and don't forget to tip

My Wife & I had Donuts & Coffee. Delicious Apple Fritter & Delicious peanut Donut. Clean Restrooms. Great Staff. Nice Atmosphere. You must come and see for Yourself. Ray and Margie H. On Our Motorcycles from Cheektowaga, N Y.

Words can not express how much I love this Dunkin Donuts. I can't give them 11 stars so I gave them 5. All of the staff are friendly. They never hesitate to give me a glass water with a smile and always give me Ice. They have earned a customer for life here just for letting me plug my car in here and I will buy my coffee and breakfast every day here.

I would have to be hard-pressed to purchase my coffee anywhere else in batavia.

AAA Plus!!!!

11 STARS!!

***********

The man on headset and at the window at 10:00 am was patient and awesome while I needed to get help due to the fact I couldn't see the screen. The coffee and hot chocolate were made well and fresh, along with the munchkins. It was also very quick. Overall, service at the west Main street with a drive thru in batavia Dunkin' was amazing.

When I go on my work break or day off the service is always spot on and the workers they have there is amazing keep up the great work much appreciated.

I have ordered via dine in, take out plus delivery and have never been disappointed since it’s opening

My favorite place to get coffee. They have closed off most of the dining area since Covid began, and because of the location, the drive thru is usually full lately, but if you have the time, it's well worth the wait! They've never messed up my order, and are very efficient at their jobs.

I stopped by here to pick up coffee for the family as hotel coffee will just no do for them (they are coffee snobs). I downloaded the app, signed up and made my order. Upon arrival I walked in and everything was waiting for me.

It was such a great experience I came by on day two of the trip. This time we arrived s little earlier than expected and the order was not at the pickup place; however one of the workers had just finished making it. She confirmed who we were, asked if we needed a carrier and away we went.

Hailey in drive through is always so polite and nice, always offers a friendly smile. Even in the busiest of times. Thank you Hailey!

Very friendly and cared about the customers prices were very competitive

It’s Dunkin lol!!! This place is an excellent place!!

Their iced coffee is the best and they always follow instructions. Some locations hear 2 cream 1 sugar and think all the cream and sugar. Hot coffee there isn't bad but not great, but that's more of a personal preference so that doesn't affect the rating whatsoever.

Very efficient Dunkin location!!!! Everything ran like clockwork! Visited on a Sunday morning. They were very busy, but moving people through quickly. Our order turned out great! Food and drinks were tasty! Salted caramel coffee is delicious!!!!

Went thru drive thru was not a long wait...Order was correct and delicious!!

Cool-down drink on a very hot day while out for a motorcycle ride. The chocolate cherry cold brew coffee is my favorite. Workers are always pleasant and the atmosphere at this location is relaxing and welcoming.

Great people and always friendly and talkative. They make anything you order the right way and I remember leaving with 3 large hot coffees and one fell onto my floor in the car, I turned and went back to order another and would have payed for it and they said, "things happen no charge" and that's customer service.

April 11th 2020 ( 1:30pm ) wife and I drove in to your coffee store ,what a pleasant surprise great coffee and super service!!!!!!!!!! the girls were very polite ,have a great day my wife and I look at each other and said we don't get coffee plus service back home in buffalo ny we have been back 2xs since its only a 20 minute drive, I had to write a review if the other coffee shops were like yours.

ron and lori
buffalo ny

The other DD gave me a cold latte. I popped in here and Riley was Mike than willing to get a nice, new, piping hot pumpkin spice latte! Riley was very nice, too!

Probably the cleanest Dunkin I've been too. Staff are friendly too. Food is Dunkin, this isn't a Michelin restaurant