Batteries Plus

Very friendly staff. Had exactly what I needed at a reasonable price. Been to this store before and will return again.

The staff was friendly, helpful, knowledgeable and efficient. Problems remedied, watch batteries replaced (with a smile) and even found some practical stocking stuffers on special!

Back in 2021 I purchased a new battery for my 2018 Kia Optima S at the location in Cherry Hill, NJ. This morning my battery completely failed, with hardly any warning. Emily at the store tried several times to jump my car because the battery I needed was not in stock and I had to go to a different location. We were unable to get my car to start so she asked the manager, Greg, to assist. He brought a different type of charger and my car still wouldn't start so he began to troubleshoot and realized that I was given the wrong battery. My car requires an AGM battery and I had a flooded battery. Since it still was under warranty, they called the district manager who approved replacing the expired battery with a new, more expensive battery at no cost to me. They did have the AGM battery in stock. Greg quickly installed it, my car cranked right up and I was on my way. Emily and Greg really went above and beyond, when many other companies would have pushed me out the door. There were two other employees on duty and they were also very nice. At some point all the employees came out to see how things were going and were very engaging and thanked me for coming in. It was really just an exceptional experience in every way. Thanks for being there for me!
Donna

Was online looking for some deep cycle batteries. This place popped up. Had what I needed at a decent price. Called them spoke to Annie she verified they had them. Went over to pick them up. They had them waiting for me. Checked them before loading them in the car. She answered some questions I had. Super nice folks. Great to deal with.

dude was awesome. got my i-key successfully programmed for a nissan sentra, and saved big money! i purchased the key fob from an online retailer, and in a previous review from their site, batteries plus was recommended, and did not disappoint!

Great customer service and prices.

Customer Service Was Excellent!!! Thank You So Much!!!

absolutely wonderful store & employees They had what i wanted loaded it in vehicle (80 lbs) They made me very happy. I will be a returning customer.
richie.

The only place near me to replace my VW battery. Staff is very polite, professional and exceeds excellence! I would recommend this store to everyone! A dead car battery is no fun and they were efficient in getting it done!

Had what I needed. The sales rep was knowledgeable and very friendly. I highly recommend this store.

Kaitlyn was so helpful! I mentioned that I needed to get a new keyfob at checkout and she walked me through the process of what it would look like to get it from Batteries Plus! Amazing customer service.

Great people here, very helpful. My order got messed up, but they were very helpful to correct it, even made sure I took advantage of rebate offer on my car battery.

Stopped by to get a battery for my watch. The wait was minimal, after the battery was installed, the tech said okay your good to go. I said well how much, he said its n/c . I had a lifetime warranty on the battery I purchased b4 and didn't know it. (After he put my phone # in). Great service!!

I have problems getting batteries for my watches so I went to Batteries Plus. I took one watch up there and they told me if I paid extra I could get a lifetime warranty. Then I went back for another watch and told them I wanted a battery that had a lifetime warranty. They said fine and one month later the battery died. I went to Batteries Plus and the salesman said the battery I was sold didn't have a lifetime warranty. Not only did they not honor the warranty I was told I had they didn't give me my money back for a battery that only lasted a month. I posted a review and Annie, the new manager contacted me and I couldn't be more impressed with the response I received. She is 100% committed to providing excellent customer service. She provided me with a lifetime warranty for the battery for my watch and when I purchased another lifetime warranty for another watch she personally took care of typing it in the system so there would be no confusion going forward. I think the reason I originally had a problem was due to a new employee that wasn't familiar with their procedures. Annie informed me she was having a meeting with her staff to cover these issues. I was very impressed with how concerned she was that I have a positive experience and I will continue to go to this location in the future because of Annie.

Went in for a keyless remote battery for my car, I expected this to cost $30-40 dollars, but the associate took my keys and replaced the battery in a matter of minutes. When he returned the bill was less than $7!!!!

Customer service was excellent and I even got a little history lesson about the area. Pretty cool.

Oh looks like they are pretty big into the LED flashlights (NEBO and Streamlight) if you have an addiction to these like I do...

Phone battery, case and screen glass were replaced and done right. They went to great lengths to check all systems and interface prior to starting of service and verified all were in working order. What a pleasant experience. Quality service.

I appreciate the service at the Mechanicsville Turnpike store. Josh cut a Honda car key and fixed the outer shell in 20 minutes and at a cost that was almost one fourth of what it would have been at the dealership. Everyone in this store was working to help people resolve problems at the lowest cost possible. I definitely would recommend this store to others.

Customer service staff always friendly and helpful. Good value on everyday batteries.

This place rocks!!!! Derek fixed my Galaxy Note 4's screen super quick and it looks GREAT!! Adhesive was coming undone, he took it apart, cleaned it, and re did the adhesive for literally half the cost I would've paid else where. Keep it up guys, love the store and your products!!

The employees at this store were super nice and knowledgeable.