Verizon

I don’t go through Verizon, but I when I had gone to an AT&T store to ask for help about the Apple update they were very rude and told me that’s not their job.
Cynthia, the store manager here at Verizon helped me out even though I’m not a Verizon customer. She reached beyond lengths to try and help me.
AMAZING CUSTOMER SERVICE
AMAZING WORK ETHIC
FRIENDLY
AMAZING SERVICE
Thank you for your kind and generous help!
There’s few people that have work ethic like Cynthia! She strives to make her company better!

Shandril was amazing! I had a difficult situation that involved an upgraded plan a phone with a dead screen, a new phone and switch phone users. Shandril was very patient with me as I asked about 100 questions. She was able to provide answers and find solutions that was easy for this old guy to understand. Then she even stayed late to finish setting everything up. The store was clean and organized. I have already recommended her to coworkers!

The store manager Cristina did a great job of explaining the phones and options.
She help my 80 year old uncle and was very patient and professional in getting his phone operational again.
Just really great customer service all the way around.

We had lots to do when we stopped.
Needed to change our account to a business account, purge our house phone over to an extra line on my phone using an app, transfer info from old to new phone x2. Even with computer issues Shandril was awesome.

Always friendly and helpful. They are great! Christina and Bre take time to get things right. They’ve even called me to check up after making changes to my service plan. I’m grateful for their efforts!

Shandril went out of her way to help me buy a new phone and sell my old phone today. What a pleasant young woman, and she knew the product she was selling.. Shandril and Christina are the very best in Customer Service and I wouldn't want to go anywhere else.

it was the best customer experience I've had in a long long time. The young lady that helped me at the counter was fantastic. She wasn't pushy. She talked professionally. It was a good visit, thank you for being there.

Cristina is the best! She made the experience easy and hassle free. She is a credit to your company and should get a huge raise!

The associates, Cristina and Shandril, here are Always so attentive, knowledgeable and have great customer service skills. They always have great deals on their gadgets and will help you accessorize with the best. I highly recommend this store for those who need a phone, tablet, smart watch, etc.

I was having trouble with my old phone and was not able to turn it on, thus all my passwords and everything were lost. I went to the Verizon store and Tresden was able to work his magic and get the information needed to get the new phone up and going. He was professional and patient. Thanks

Shandril was amazing helping me and my mother with reconnecting her phone. Last week I put my mom on my account and we had to get her phone unlocked by the other company. After a week we still didn't have her phone working. My mom lives with me but only here on the weekends so it was difficult to get our issue resolved. After 3 hours of Shandril on the phone with multiple tecks she finally was able to get our problem resolved. She was so sweet and patient with us. Please give her our thanks and a raise she was a sweetheart. Thank you from the bottom of our hearts 💕

I’m so glad I came into your store today! Shandril was so pleasant and went out of her way to help me on my phone needs. Shandril takes all the time you need to be 100% with understanding Technology and anything else you may need to know about your phone. Thank you again shandril.

I received the best customer service by Christina. She showed me options and explained different functions. She took her time to help me understand my new phone
5 stars to Christina D'Atri!!!!

Christina was gracious in sharing her knowledge of the stores products while assisting me in making an upgrade selection. She also exhibited patience, professionalism and courtesy while assisting me in explaining a discrepancy in the initial trade in allowance.

Beer was fantastic to deal with! We finally found someone willing to take the time to help us pay off our old phones and get new ones!! Everyone at other stores made it seem like such a hassle but with Beer it was a breeze!!😊

Had a great experience. Trade my S10 samsung in for a S21 plus. Shandril was a true professional! She took care of everything!

Christina was friendly, professional, trustworthy, knowledgeable, and very kind! Best representative ever! So grateful for her assistance. She is 5 star!!

Cristina is the best. Helped us get the best deals and made sure that we got the bigger bang for our buck. Definitely deserves a raise.

I reccomend going to this store and ask for Cristina to help you. She is very friendly and personable as well as knowledgeable about the products. The last time I was in the store was last fall. She helped me pay off my old phone and get the new upgraded version! Thanks Cristina!

Get Cristina to help you and she is totally an awesome lady that knows her stuff. I wouldn’t go to another store, or sales rep. She answers all your questions and is always professional! Thank you Cristina!