Verizon

Ron was amazing! Great customer service skills and also while being professional. If I had a store like this I would definitely have him as a front runner in sales.

The sales rep Justin was very nice. He took the time to fully explain the various phones and plans. Then when I'm made my decision he transferred all my data.

Great customer service. Mariana was so helpful updating my phone to the latest version.

My experience was above and beyond. Marianna was the best person and knows her job. Thank you so much and hope to see more like her.

Excellent service. Justin is very helpful and professional. He knows the products.

Super helpful and knowledgeable staff. I was able to upgrade my phone and have a great time doing it.

Justin was very accommodating, informative and considerate to our needs.

Employees were very honest, knowledgeable and polite. They took the time for every customer that walked in even if they were involved with others. Asked if they could ring others out as my new phone was being prepped and downloading but, kept me engaged through out the process.

I was met by and completed the entire transaction with Justin. He was wonderful, calm, helpful, just a delight to work with. Everything went smoothly and he made sure I had everything I wanted/needed.

Ron did a Great job and answered all of my concerns.

Justin was absolutely awesome. Great service and I showed up 30 minutes before closing. Very polite and friendly and I was finished with what I needed within 10 minutes. Such a great experience.

Ron is very friendly and goes above and beyond to satisfy customers needs. He made the upgrading process feel less intimidating and made sure we were comfortable throughout the entire trade in. I cannot recommend this location enough!

Excellent, friendly service. Answered every question I had whole setting up my replacement phone!. Relieved and grateful Verizon customer here.

We just visited your store and Shawna waited on us and Chloe came over and helped us with some things also, I just want to tell you what an awesome job they did helping us and what great girls they are. They were very knowledgeable and helped me pick out the phone that was best for me and set everything up for me as I’m not that great with technology. I own my own business and I would be very happy to have them working for me as they represented your company very well. They made it a pleasurable experience buying a phone 📱 we always go to your Amsterdam store because everyone there is so friendly and helpful. 👍🏼👍🏼🙂

The staff was friendly, professional and solved my problem. I will return to this store for future needs.

Justin helped us today with an upgrade ! He is amazing, very helpful & patient with all questions and the whole process went smooth & fast !! Thank you Justin!!!!

I had a good experience with the gentleman who helped me get my phone and accessories. He made sure I understood everything I needed to know before I left. I will definitely send my friends and family there.

Sales associate, Mariana, was knowledgable, personable and efficient!,

My husband and I went to Amsterdam for dinner and stopped in to this store hoping we could get a update on our phones, not sure if we were buying OR updating. Well, we met Shawna and she was "fabulous" to us. She was caring and listened to our needs. WE are older and not so phone smart BUT Shawna was "GREAT" we felt better after the new phones and Shawna's help! Finally "customer service" we have been trying to get this in a Verizon store for a while. IT really is the people who work there! Chloe was there and they were an awesome pair! I highly recommend this store for ALL your needs. I'm telling everyone I know about Shawna and Chloe in Amsterdam! Now we have a place to go that gives CUSTOMER SERVICE!!!! Keep up the good work girls!!

I can't speak highly enough of the service and attention I was given today at Verizon on Rt 30 in Amsterdam. My iPhone had been giving me troubles - behaving very slowly. But the worst of the problems was that I kept receiving notices that I was running out of usage and storage, and I knew this couldn't be the case. Something was wrong. Today I brought the phone up to the store on Rt 30. No waiting - I was greeted and immediately assisted by Justin Mac Donald, the manager. I explained my problem in "Senior Citizen Terms"--I am not technically savvy, but Justin understood exactly what the issues were. He explained perfectly to me what was going on- and not only did Justin provide a solution to the immediate problem, but he offered me wonderful, sensible and $$-saving advice re/how to maximize my usage and get fuller bang for my buck. I have been a Verizon Customer for over 2 years now and I've always been impressed by the excellence of their staff- but today was EXCEPTIONAL! You've got a 'customer for life here'.... Thank you, Justin! And thank you, Verizon.