No Boundaries Sport

If I could leave 10 stars, I would!!! I originally called this store because of the rave reviews and they exceeded my expectations! I purchased a bike from an online store and needed assistance building it—after shopping around, No Boundaries had the best reviews and pricing—WIN, WIN! I called and spoke with Liz who was a delight and she told me to come in anytime and they were happy to help :) I dropped the bike off on Tuesday night and Liz and Ernesto greeted me and treated me like family. The nicest people with exceptional customer service!!! I told them there was no rush as I was unable to come back until Saturday—sure enough, I received the cutest/funniest text message THE NEXT DAY that my bike was ready!! WOW!!! I scooped up my beautiful bike on Saturday and couldnt thank this team enough. Liz and Ernesto, thank you, thank you, thank you!! Miami needs more people and customer service like you!! Cheers!

Amazing service and amazing people! They fixed my bike and I bought some biking clothes. I recommend it 100%

I love this shop, staff is super friendly, they let you browse without trying to sell you stuff, they always have great music too🤣🤣 now, the wonderful thing about this place is Joshua!!! He does the fittings, I had a really bad pain in my hip flexor that was costing me a lot of money in therapy. I decided to come here and get a fitting, it takes 3 hours, he carefully explains everything to you at every step, but the best 3 hours. I did a triathlon right after and no pain whatsoever. Joshua rocks!!!!

Excellent customer and technical service, my bike looks like new. Ernesto advertised me with the type of tires he recommended I should get.
I'm very happy to do business with them.

I am very happy because I bought a Specialized Epic at No Boundaries Sport Doral, this store has people who advise you to buy the bicycle you want for what you want to do. Good service and its mechanics are excellent. I recommend it 100% The store is fine, they are responsible

Friendly staff. They had what I wanted in stock. Will continue coming back.

Great service, I need a flat repair and they had it repaired and ready within an hour. Also had my chain serviced and the bike feels like new!!

Exceptional customer experience in No Boundaries Sport The quality of the products and the people who works there exceeds my expectations. They are very friendly and makes shopping a pleasure. I will return soon.
Happy with my new bike! Thank you!
Ingrid Anez

Ernesto provided excellent customer service, He’s very knowledgeable, and customized the perfect bike for what I needed !

Edit: The owner has since reached out to reimburse us for the cost and honor what we spoke about in person. Thank you Ernesto for reaching out and for excellent customer service. I will be back if I have any other issues with the bicycles.

Original review:
I really liked the service and they did great work on the bike. However, the company was not upfront about their prices. I was told it would cost between 20-35 dollars to replace each tire on my bicycle. I even asked the employee multiple times , and confirmed on the phone the overall cost. He said it would be $75 total. We even joked that if it was over $100 I should just get a new bike. I even asked again when they called to tell me the bicycle was ready, he said $75. When I arrived, they charged me about $120 for the bicycle. I guess they did extra work call “bici wash”, and charged me $40. While the work was well done, it is not what I was quoted and it is frustrating to ask multiple times what the price is and have them charge additional fees for work I didn’t request. I do not think I will be back as I don’t feel I can trust that I will not be charged additional fees.

I had two bikes serviced, one was charged $30 for wash and lube which was fair. I paid $149 overall.

I recently visited No Boundaries Doral and I was thoroughly impressed with their exceptional customer service. From the moment I walked in, Ernesto greeted me with a warm and friendly attitude. He and his staff patiently listened to my needs and provided expert advice on selecting the perfect solutions for me. Their extensive knowledge and willingness to go above and beyond to ensure customer satisfaction truly stood out. I highly recommend No Boundaries Doral for their outstanding customer service and expertise in the biking industry.

I've rented a bike for a few days, they were very helpful and flexible. I had to jump in with a little mishap with one of the brake pads on day 3, it was fixed in 5 minutes. Absolutely positive experience, highly recommended shop :)

Excellent service! They Always hook me up and make sure my bike is always maintained properly. I won’t trust my bike with anyone else. Thank you guys

Incredible store with a great selection!! Nothing beats an in-person experience when shopping for bicycles, gear and accessories of all types. If you’re in the area and looking for bike gear, bypass online shopping and go see Ernesto and his highly knowledgeable and very friendly team to support local professionals!

Great experience!

Knowledgeable and helpful staff! Offered great advice, from bicycle basics to local trails.

Definitely will keep visiting this shop.

Ernesto helped us put together our new bike and was very professional and helpful. He did an incredible job and the customer service was top notch. I would definitely recommend this place to anyone looking to assemble new bikes or any bike related services. We drove all the way from West Palm Beach and we were very happy with how kind and helpful everyone was. It was worth the drive!

Had an absolutely great experience with them... I ordered a specialized epic evo pro from my local bike shop in Michigan where I live in March of 2022 but by end of May they called and said specialized was not gonna be shipping any more epics for this model year they informed me there was 2 available in the entire country 1 in Chicago 1 in Miami so I was crushed but I figured I'd give it a shot I called Chicago first because it was closer to home and missed it by 30 minutes so I had 1 last chance and THANK GOD I called No Boundaries. I dealt with Juan over the phone and he made it happen!!! He walked me thru shipping and helped me get that setup, sent me pictures and updates throughout the entire process, answered all 1000 questions I had and couldn't have been nicer and more helpful all the way thru.

Outstanding Experience! Friendly and very professional staff. Juan Camilo & Ernesto made sure that I found my bike as a new one!

This guys are amazing. First time I come to the store and had the best experience.
Ernesto is an amazing person and he gave me a great customer service.
Thank you No Boundaries

Customer Service here is the best!!! Always willing to help, love coming here for all my cycling needs