Value Pawn & Jewelry

My husband and I are newly weds and with hard times, we decided to go to pawn shops and see what they had for our wedding bands. This was my FIRST time ever going to a pawn shop and might I say, GREAT CUSTOMER SERVICE from Shawn 👏🏾👏🏾👏🏾!!!
When we first came in, I was vibing to the music 🎶 🎵 (r&b). We walked the whole store, just to see what they had, and went back to the jewelry section. We asked them if they did ring size measurements and Shawn helped measure our fingers, also with the many different rings I wanted to try on 😁😁😁. We narrowed it down to 2 or 3 different rings for both of us, but I wanted to go to other pawn shops first to see what they had.
We ended up going to Premier Pawn & Jewelry on Pleasant Hill 😒😒 NEVER AGAIN!!! We were greeted and told they would be right back and never came back! But the Hispanic man that came in was greeted, walked with, and damn near every need catered to.... We are black but I digress.... We ended up leaving and returning back to Value Pawn, where we were greeted by Shawn 😁 and entertained each other the rest of the transaction!!! We will be DEFINITELY be returning!!!! ⭐⭐⭐⭐⭐

Excellent customer service from an awesome young lady named Blaze! The store manager was awesome as well !! Blaze was helpful and fast and efficient with helping my mother and I find a game system for Christmas! They were able to find a bundle deal. We are so happy we came to this location today!

Customer service here was amazing. Blaze did us great purchasing an PS5. Came with everything needed at a great price! Please see her!

Sold my MacBook Pro 13 in- Blaze took care of me and made the process super simple. Great job, she’s definitely an asset to your team. Thanks a lot!

great customer service! the new manager, jessica is wonderful on her feet, very quick to help out and answer any questions! the prices are great and everything is clean and organized well!! what a delight !

I wanted to take a minute to recognize true / real / phenomenal customer service. First off, this place is amazing! They have everything you could ever imagine and you know what, they don’t ASK you to “please leave a google review?” Anywho, I was greeted and helped by Jonathon (hope I spelled your name right bro) who was absolutely FANTASTIC! He helped me go over all the products that I was bringing in to get a loan on and got me exactly what I needed! My wife and I found ourselves a day short on our payday and had an unexpected emergency come up! Jonathon and True Value Pawn & Jewelry are our heroes! Thank you again Jonathon, you are a true professional with all that you do and in my book, you saved the day brother! Thank you and may God bless! -RG

Blaze is amazing, great customer service here, she greeted me and helped me every time I’ve come in. Everyone is super nice, the store is clean and if blaze hadn’t helped me when I needed it I wouldn’t have bought anything - I’m gonna keep coming back!

I had a wonderful experience from when I first walked thru the Door. I noticed they had a variety of items that I loved. I was able to purchase some Christmas Gofts. The associate by the name of “BLAZE” was astounding with her assistance in making a pawn, but also saw multiple purchases as well.

Great place to shop. Humble employees. Awesome prices for you pawned item. Ask for Maritza and Margie. Check out the selection of purses they have.

Love this store, great customer service and people! Always helpful and willing to work with you. Great variety and prices!

Great place, amazing customer service, they let me pawn in my lawnmower for new diamond grills. Big shout out to the new manager Jessica, old manager wouldn’t take my old John deere

Thank you to Blaze for making my lawn process easy and seamless . Great customer service with a smile goes a long way .

Jessica is amazing. Speak with her. She can help you ! The staff are extremely polite and helpful. Thanks Value Pawn.

I've been to Value Pawn on Jimmy Carter Blvd. several times and I always get a great deal with my items. The staff is friendly especially the young lady Blaze. Today I came in to pick up my jewelry and noticed a pair of diamond stud earrings that I wanted to purchase. Blaze went above and beyond to help me get a reasonable price on the earrings. I will definitely continue to do business with Value Pawn.

Blaze had great customer service. Need me people like her. Great job

Great customer service everyone there is great and joyful I was helped by shawn and he was great

Came in and Blaze greeted us at the door, outstanding customer service purchased a ps5 for Christmas!

today was my birthday so i went to get a ps4. i called a week ago and they said it was $120 . however when i went today it was marked at $180. i believe her name was blaze, she had marked it down to $120. this was definitely the best customer service i have experienced!!!

Blaze took care of all my questions and concerns. Her customer service was great!

I can't believe I didn't get her name but if she sees this I'm the truck driver from Illinois! Thank you for your help and may God bless you because you certainly blessed me!!!!!