The Pack and Ship Store

I had the pleasure of working with The Pack and Ship Store and I must say, their customer service is truly outstanding. From the moment I stepped through their doors, I was greeted with warm smiles and a genuine willingness to assist.

Angela has been knowledgeable, professional, and always ready to go above and beyond to meet their customers' needs. She always takes the time to understand my shipping requirements and provides expert advice on the best options available to me. Whether it was domestic or international shipping, she has all the answers and made the entire process seamless.

I recommend Angela and her team 1000%

The staff is amazing they are always beyond the expectations!

Always has a notary on-site, printing very helpful, kind, and quick!

These ladies are amazing, always have a smile on their faces, and even though it seems like they get very busy, they always have a great attitude, the best shipping and mail company I have ever dealt with!

I had to post a preparid FEDEX package and had been to two other FEDEX agencies which could not accept it. Niliana was very very helpful and every thing was done in a very pleasant manner. At a time when service is becoming rarer a commodity, people like Niliana and obviously the place she works should be patronized so that they can grow and offer their excellent services

I was just there to ship a package overnight to Los Angeles and I was frantic because I had a hard time finding them. Of course I was last minute due to work. On my way in like a hurricane the Fed Ex driver held the door for me and nicely reminded me to put my mask on. It was in my purse. I quickly put it on, made it to the counter in time, everyone was super nice and helpful and my package shipped successfully. Thanks guys!

I have been doing business with this store for quite some time and I can tell the owners are always nice and helpful not matter what day I go. This past weekend I went to pick up a U-haul truck and Janet was very nice explaining in detail the contract, also she helped me with the return after they had already closed the store

I wanted to take some time today during my busy schedule to write this appreciation email towards one of your employees Janet. Last week I arrived at your store honestly just hoping for the best to obtain a lost tracking number. Chegg.com was giving me issues suggesting that they had not received one of my packages sent from your store. I unfortunately had misplaced my receipt containing the tracking number, Janet and I spent around 45 minutes to an 1 hour searching for the tracking number in your system. I am pleased to say that she found the correct one and my issues have thus been resolved with Chegg. It is employees like Janet that make small businesses flourish with stellar customer service. Thank you for you're amazing service.
- Joel Diaz BHSA, SPT

Great Service! highly recommended place to ship and receive. Never had any problems or lost packages. The people in The Pack and Ship store will go out of their way to help. They are very price conscience and very helpfull. Would not go anywere else for this kind of service. We use The Pack and Ship store for our DHL,UPS,FedEx and USPS incoming and outgoing service.

Great service! Always friendly and efficient.

I have had a mailbox here for many years. The service is great. Its a one stop shop for all your shipping needs. The employees are very friendly. They know who I am when I walk in.

Very quick and helpful! Way better than taking it to the post office. Always helping me find the right box for my packages. Love this place.

The best shipping service around! Highly recommended, never any problems. Really helpful and great customer service!

The owner Angelica has everything you need and more. Not to mention the best customer service around . A+++ ALL AROUND GREATEST MAILING SPOT IN MIAMI. THANK YOU FOR ALL YOU DO.

They offer a big variaty of services, from Po Box, Truck Rental, to all shipping needs. Staff is always willing to help.

I truly love this place. Everyone makes you feel welcome and continuously go above and beyond. Very Professional Staff!!!

I go to them for all my shipping needs. They are tremendous. Very knowledgeable and efficient.

Every time I go they are quick and efficient. Very nice staff. Thank you.

Awesome place they serve you fast and extremely detailed will always continue to use this place

Always very helpful and they take UPS packages