Haven Memory Care

My father is at Haven. He loves it and we do too! We have toured (and he has lived at) so many other places across the state and Haven is hands down the best we’ve seen/been to. The staff is incredible - knowledgable, patient, and kind. My dad also frequently brags to friends and family about the delicious food and how nice his room is. 10/10 - highly recommend!

The Haven is a wonderful place for my mom. From the beginning they have done a wonderful job of welcoming and acclimating my mom to her new home. They are constantly monitoring my mom and making sure she stays engaged. They are always welcoming to any family member. The Facebook page is the best because when I am traveling for work I can see the activities and my mom smiling and enjoying her surroundings. We appreciate everything the staff does to make her days happy and fulfilling.

The Haven has been an incredible home for my Mom. The staff has been so kind and caring from the beginning and Mom experiences this every single day! It has surpassed all of the expectations we may have had making this decision. Thank you to all of the staff of the Haven and thank you Taylor, for making our entire intake experience seamless.

Our friends moved to Haven Memory Care a couple months ago. They are thriving - they are eating enjoyable and healthy meals regularly, getting their medications each day in a timely manner. The staff is wonderful; they are kind and gentle and treat residents with respect and good humor. We're very grateful for the care they are receiving.

My Mom is supported and cared for by the amazing staff. They have worked with us through several different difficult situations. The facility is clean. My goal is for Mom to never leave the Haven.

All the staff at The Haven have been very kind and supportive during the stressful time of transitioning my loved one into memory care. Everyone I have come into contact with has greeted me with a friendly smile. But most importantly, my loved one is being well cared for and is very happy living there.

This place is awesome! Staff is very caring and wonderful. I visit this facility almost daily. I read the check-in log. Very few visit their loved ones. So I wonder just how knowledgeable some of the past reviews are? I've become sort of an expert on senior care facilities, not how I invisioned my life. But if you love your family member, I'd high recommend the haven. The building might not be new, but the staff goes above and beyond! The residents love the staff. What more is there to say? My family is so thankful to everyone at the haven who helps take care of mom. It means so much! Thank you from the bottom of our hearts.

My husband and I moved to the Gulf Shores area in November. I visited a couple of Memory Care facilities for my mom. When I first saw The Haven only had a 3 star reviews I wasn't sure I wanted to even tour it. I am so very glad I changed my mind! It is completely under new management. The whole facility is very clean with large rooms. The menu always has good food. Activities are great. They are always doing something fun. My mom is thriving there. Her grooming is so much better than where she was previously. There is always a nurse on duty and she is assigned a specific aide for the day. It is so nice to walk in and see the same faces. They pay their employees well to retain them. The facility is not so huge that my mom would feel lost there, unlike one I toured.
I am so happy with The Haven and feel comfortable with my mom being there. I feel like she is well taken care of and it gives me peace of mind. Highly recommend The Haven! So glad I checked it out instead of just ruling it out because of reviews from previous management.

Love The Haven Memory Care. Everyone was very friendly and helpful in setting up my Mom's Care! She had a great time and will be returning.

My mom came from a high end memory care in Destin FL. I can assure everyone that since my moms arrival here she has been taken care of so much better. The staff here obviously care about the residents. I would have no problem giving it a bad review but honestly this place is well run with tremendous nurses and aides who care for the residents. My mom gets help with all her needs and even looks physically so much better. This place is great.

Our church LADIES group went today and spent 4 hour with a group of 15 residents. We sat around 6 long tables and helped them make beaded bracelets for themselves or for gifts. We used large hole beads and coiled wire. Each resident had help when needed and lots of laughs. What a good afternoon. They had a feeling of accomplishment and lots of hugs and smiles. We have decided, 2 return every 2 weeks for a repeat.

Our group loved spending time with and serving the residents and staff of The Haven.

First class Quality Living.

I would give it 4 out of 5 stars. the food needs a little help. the staff is great.

This place went down hill after the new director and manager took over. The staff is rude and the people working in the back are unkind to residents. They allowed a resident to harass my mom and staff never stepped in to solve the problem. The room was filthy. Her clothes came up missing a lot. I could go on and on. Their response said someone would contact me. It has been 2 weeks nobody has contacted me.

Do not trust your elderly parents with these people. They fake interaction and care at first or maybe while you’re around, but they’re extremely neglectful of their residents. My parent was there long enough to discover how mistreated they are. They never take them anywhere and don’t ever interact with the residents at all. They prefer that all their residents are completely drugged up by their own physician. The nurses do not talk or sit down with the residents but of course prefer sitting at their hidden little nurses’ station. The recreational therapist tries to never talk or do anything with the residents. Why is she even called a recreational therapist? Be very mindful that they can put on a good show at first but then their real attitudes towards the residents becomes very clear. They’re hateful and disrespectful in every way. If you care for your elderly parent, please do not leave them at this awful, nightmarish place.

Sarah burgess has been very rude to me. She is very unprofessional everytime myself and my husband try and talk to her. We have decided to take my father in law to another location. If the admin acts this poorly we would not rest easy knowing our loved one was in her care.

The place its beautiful. But that management its horrible , abuse that caregivers with stupid rotine with that clients, to much anoing disturbed elderly s to be up for not reason .

This place is unpleasant! They do treat thier people good!