Pep Boys

As Always, EXCELLENT SERVICE. On time and on the mark. Only issue I ever see with this great PEPBOYS is parking. Not the fault of the professional employees who served me with a smile. Corporate needs to find , build, buy parking spots or cut a deal with the Waffle House and pay them for the use. THANKS AGAIN TO the Smiling young lady at the desk and to her USAF husband.

Great service and price! Made an appointment online for new tires, dropped off at my time, they called me two hours later to let me know my truck was ready. Very nice and professional service! Will be back!

I was treated with prompt kindness and courtesy the minute I walked in the door. I had an appointment for a tire leak possibly needing a new tire. My car was lifted and looked at exactly at my appointment time and I was in and out within an hour exactly as promised. It’s rare to have this kind of service these days and I appreciate it so very much! Thank you PEP Boys! I’m glad I bought my tires from you last year and bought hazard road service since there is so much construction going on and road expansion due to the population growth in our area!

I wish I could give more than 5 stars to this pep boys! Greg, thank you SO much for everything. Car trouble is never fun to have to deal with and you made the whole experience delightful. You were so kind throughout the entire experience and I felt you provided the most exceptional service that I have ever received from a car mechanic shop… EVER. I was expecting to come in and spend hours waiting on my car (like I have a several other mechanics in the area) but I was in and out so quickly. This is so rare! I will definitely be a returning customer!!! I just can’t say thank you enough.

Greg is the man! The Destin Pep Boys team excels in customer service. Do yourself a favor… Don’t waste time & money at the other shops. The folks at Pep Boys get the job done.

I have been doing business with Destin Pep Boys. They have always been thorough and professional. I have had 3 cars and never any issues with the services they have provided. I’m still a long standing customer all the way from AL. Thank you guys so much.

These guys are so kind and professional! I had some wheels balanced twice at another pep boys and they couldn’t get it quite right, they sent me to the Destin pep boys for road force balancing, what a difference! Problem solved and they didn’t charge me a dime. The staff at all the local pep boys in this area really seem to care about customer satisfaction which is very refreshing. I will happily take all my vehicles here whenever I need maintenance or repairs 😁

Had 4 tires replaced. I had made appointment so I was on the schedule. Office personnel Josh and Les were both polite and helpful. Service was completed in the time frame promised.

This is a busy place...make an appointment.

Made my reservation online to replace headlight bulb. Staff was friendly and helpful. They gave me an estimate and finished the car in less than an hour. Very good service!

While in Destin we got a nail in one of our tires. They were able to fit us in to their busy schedule at the end of the day and get the tire fixed. The staff was very friendly and fitting me in at the end of the day made my evening. They saved us from having a completely flat tire in the morning.

Took a little longer than I wanted (alignment) but then again I scheduled my appointment in probably the busiest time of the day. Advisor was friendly and respectful.

Extremely helpful and friendly. Went in for a tire rotation, then they made time for an oil change because of a request to look at/temporarily fix an issue with a splash plate that would have essentially blocked off the oil filter, so instead they made that time AND zip tied up the splash plate for a temporary fix so I could get going on my road trip 🤙

I recently got a nail in my tire while at the beach. So easy…looked up pep boys online. Made an appointment, online! Showed up and was taken care of!

Was stating a a a nearby campground and took a ST trailer tire off my RV too them. It has a slow leak. Repair was done with an inside patch to remedy an old “plug repair that had an old leak. They replaced the valve stem too and refilled with Nitrogen for <$26. Great service and right across from Bass Pro, so no problem waiting! :-)

Great experience !! Greg and Rishon(sorry if spelled wrong) took excellent care of us today !! Greg went above and beyond to make us feel comfortable with our choice and purchase at pep boys !! Will definitely return if in need of car services!! Much appreciated and Thank yall for taking care of us !!!

Very good experience with Pep Boys. I ordered my new tires online via their website and was able to schedule the installation at the same time. When I arrived at the shop, they checked me in quickly, installed the tires quickly, and kept me informed via text messages along the way until my vehicle was ready. Very efficient and good work.

After a long trip to Florida from Arkansas with constant vibration, I decided to purchase a new set of tires to resolve the issue. After the new tire install, my 2022 F-150 still had a shimmy in the front end at interstate speeds. I took the truck back and they went over the wheels again and determined that the previous owner of my truck had installed aftermarket spacers on the front wheels and they were out of true, causing high speed vibrations. Pep Boys re-balanced the tires, removed the spacers and had me perform a test drive. I returned to their store to inform them that this fixed the vibrations. They did not charge me for this service and wished me a safe trip back home. Great service.

Greg was awesome and really helped me out! What wonderful customer service! I feel like this a place I can really trust!

Just a heads up. I booked an appointment online and walked into the office to be told you need to call since that really doesn’t mean much. I was able to still leave my car and have the work done in a timely manner.

I got not one but two nails in my tire! They got me in and out. Very nice and professional.... Thank you very much!