Byron Outdoor Superstore

Just want to thank Yamaha of Byron for helping me solve a very conflicted issue with a used bike I purchased elsewhere and brought to them to have their team diagnose and fix what they could on an older R1. Robby and Kay from the service dept were phenomenal in helping me get everything detailed and fixed on the bike. Hillary in the parts department is outstanding in every way and I highly recommend if u need any parts she is your girl to get the parts from and can have them fast and she knows her stuff and gets parts coming fast. Flame the mechanic there was exceptional in fixing my bike and pointing out the things that needed addressed so hate off to him for making sure everything was top notch, no complaints here except for the person who lied to me about the overall condition of the bike but that’s over now I can only go forward and Yamaha Byron has done their job 100% in getting it back to me in tip top fashion, so thank you in every way.

I went to google looking for reviews on Byron power sports and so many reviews were on salesman Shawn Sneeder. So I went looking for him upon my arrival. He did not disappoint. He is very good at what he does. Shawn was passionate and knowledgeable about the products. My wife was purchasing her first motorcycle. He went through everything throughly, from the bike, to the sale, to even helping me load the bike onto my trailer.
The trailer I had brought was designed for carrying three, two wheel bikes. Shawn and Ron from the back room assisted me with rebuilding the trailer in the parking lot to accommodate my wife’s new Can-Am. I’m totally floored by the outstanding customer service. I figured I’d just have to ride the bike home. Nope these guys went out of their way for me. So if you’re in the market for a Can-Am or any other machine sold here don’t hesitate to talk to Shawn for he is your man.No pressure in buying, just informative.

I had a warranty issue and brought my machine by yesterday and everyone I spoke with was awesome! Shawn Sneeder was a huge help getting me in touch with everyone who could help me with the problem. Miss K was very helpful and checked in several times with updates on the progress while the machine was being worked on and the parts lady named Hillary is very knowledgeable in the parts department. Helped me choose some awesome light bars! I wish I could remember the macanic’s name but he was awesome as well even done some extra things to help ensure the problem was fixed! Great experience all around!

Fantastic customer service, my schedule and high demand customers makes it difficult for me to schedule appointments in advance…. Gina was very respectful of my awful short notice requests.. made space for me and Chris got my issues resolved while I waited… only down side is they let me wander around the showroom un-supervised…. Not a good idea for the need to acquire personality in me.

Thank you all….

Shawn was great!!! I brought the wife in so she could see if she liked the feel of the ryker after seeing them at biktoberfest in Daytona. I had bought her a 2 wheel motorcycle years ago and she was afraid of it. Shawn had her sit on a used one that was out in front of the dealership. He checked to ensure she felt comfortable and....well...her face lit up and wasnt afraid of it at all. Once he explained and showed us the starting procedures, safety features and that it was fully automatic and just one brake to worry about....he had her sold. We ended up buying a new 2023 and he helped us pick out the accessories she wanted. 2 up seat and pegs as well as an adjustable windshield, and extended warranty. When we came back the next day to pick it up after it was uncrated and the accessories were added, he took the time to ensure we knew the starting procedure, parking brake, etc again. We had a very pleasant experience with Shawn...and you will too. Stop in and see Shawn!!! Tell him that Birthday boy Eric says Hi! Yep...it was my birthday and seeing the wife's face light up was the best gift i could ever ask for.

I met Shawn Sneeder in 2016 Capital Cycle Macon, Ga. I purchased a 2016 Kawasaki Mule. Shawn gave me a No hassle deal. I would stop by and we talked about family, hobbies among other topics. In 2020 I was involved in a freak accident and he called to check on me. Now, how many sales people would do this? (Not many). When the Kawasaki needed service, he made sure I was taken care of. Shawn left and is now working at Byron Powersports. Byron, Ga. Take in mind I had my heart sat on a Honda but, since Shawn has taken such good care of me in the past, I called him about purchasing a Yamaha.
Again, he was Johnny on the spot or, should I say Shawn on the spot. He texted me photos of what I was looking for and stayed constantly in touch via text messages. I picked up my 2024 Yamaha Kodiak 450 today and no waiting was involved. The complete staff was friendly. I went out to help load the atv and Shawn had taken care of loading and scraping down. Again we stood outside for a few minutes and had a good conversation. I did not feel rushed at all. O yea, he did take me around to the Service dept. to introduce me to everyone. I already knew the parts lady.
If you are looking for a ATV, UTV, or water craft please give Shawn Sneeder a call, I promise, he will be more than happy to assist you. I will continue to deal with him and stay in touch as a customer and friend.

Really great experience with the salesman Shawn, we’ve spoke countless amount of times and always made the time and effort to reach out to me and find the best fit for myself, always provided help with any questions and or concerns I had, it actually felt like a good interaction instead of someone just brushing me off to the next salesman as I’ve experienced at other dealers. I’ve been to 4 different dealers and this has absolutely exceeded my expectations, will always be a customer from here on out and definitely send everyone here for the searches of the right ride at the right deal

Ive done business here on two seperate occasions. Both times they were really great people. The lady in at the parts desk is VERY knowledgeable about motorcycles and did everything she could to help me find an air filter. I took a motorcycle wheel in to get a new tire and tube. When I got home, I found out the tire had a leak. A bit annoying but it wasn't the fault of the techs. I took it back the next day and they took care of it. The tech even came out and apologized for not catching the problem before. Things happen, but they made it right. That's not something you say about a lot of shops.

I was definitely blessed to have Sean as my salesman. I absolutely enjoyed the experience at Byron Outdoor Super Store. Sean was awesome and stayed engaged with
me the whole time I was there. He was super friendly, I felt like I was dealing with a friend of mine! Jack was awesome as well!! Both made me feel like a star! I spoke with a friend of my wife who bought a pontoon boat from you guys and she said she had the exact same experience! Will definitely recommend you guys to anyone I know!. Thank you guys so much!

Shawn was great and made everything so easy I would recommend everyone come see Shawn at Byron Powersports !!

For CanAm parts, this is your one stop shop in middle Georgia. Tabitha is fabulous. The customer service is next level. The quality of the products are first class. Highly recommended.

I am sending this message because of the great experience I had at Byron power sports.Everyone took great care of me and my son while we were there.My sales person Shawn snieder was very knowledgeable about the side by side that I bought . He had a great attitude very professional. I will definitely ask for him in the future purchases, Thank you shawn

I didnt make a purchase. I just went in to check the place out and throw a leg over a few models I hadn't seen. The dealership was clean, staff was friendly, over all a nice place to stop and shop. Didn't catch the guys names but the sales men where friendly and asked if I had any questions, even though they were busy,without being pushy. I look forward to stopping by again.

We live in middle Tennessee and found this great trailer here at Byron outdoor superstore on their web site. From the sales person (Christy) to Aaron the financial guy Byron made it worth our wild to drive 10hrs round-trip to buy this trailer. We couldn't find a better deal anywhere else. If we ever have to buy another trailer this will be the first place we look.

I told them what I wanted and how I wanted it to look and they made my dreams come true. Took time out their day to stay late for me to pick up my dream side by side

Awesome service shawn is the man you want to see when buying or even just browsing. Very knowledgeable Definitely made me feel comfortable and confident in my decision couldn’t be happier!! (Raptor 700!!!)

Shawn provided great customer service in the purchase of my motorcycle. He gave just the right amount of follow-up while I was deciding without being overbearing. During the purchase process, he steadily checked on me and ensured I was happy with the deal. Highly recommend Byron Powersports and Shawn.

Shawn was our salesman. He helped us in every way. We got what we was looking for. We are so excited we went to byron outdoor to get our 4wheeler.

Great service. They keep tabs on your vehicle and send txt reminders for service. They also make it easy to reschedule. Had a good experience! Will be returning.

Shawn went above and beyond.. always quick to respond, friendly but professional. I felt comfortable and confident that we made the right decision going with Shawn and Byron Powersports and I would highly recommend him to anyone thinking of purchasing a motorcycle, ATV, etc. Shop close to home, you won't regret it!