Verizon

Pete at this store is very helpful and knowledgeable about what is best for the customer. Diligent and thorough!

I have been a long time customer of Verizon and I have to, hands downl, say that the Alabaster store is the best I have ever walked into!!!! From my sales associates, Kenny and Tamesha to store manager, Shamiracle, I received excellent service! Genuine, informative people that want to be of service. Great vibe right when you walk in the door! Thank you so much!!!!

Excellent service. Shannon was very professional and knowledgeable. We had the best and fastest experience ever getting a new phone. Thanks!

CODY - thank so much for being an awesome salesman, great customer service and your service. this guy greeted us at the door, took care of our services fast and as friendly as possible. thanks !

The manager at the 119 location was great. Husband and I both needed new phones. His went swimming to the bottom of the lake, mine was 7 years old and crashing. Had to bite the bullet and get 2 new phones, but the manager helped us both get back up and running without too much interruption.

Went in today inquiring about switching over from AT&T and Fred was more than helpful. Usually you come across store associates looking to make a sale and are pushy about it, this wasn’t the case with him. He was efficient and listened to what I was wanting and answered every question I had. Like I said I went in to inquire but ended up switching altogether!

Went in to discuss internet service and a new phone. Hannah was very well versed on the products and services so I walked out with a new phone and am ready to migrate to Verizon internet. If you go to this Verizon store, as for Hannah.

We went in on a busy day to trade an old phone for a new one for my son. Kent helped us and he was so awesome! I can't believe we were in and out so quickly! Thanks, Kent!

I have been traveling for a family emergency for quite a few days. Bought a phone and could not get it to work. I got the run around from a "certified" dealer....took it in this store today and was helped by a woman who didn't give up until the problem was fixed, and every team mate there was so happy to see and help. Great job guys!! It turned my day around!

I just left the Verizon store in Alabaster, AL where I was assisted by Randall McFall. He provided exemplary service. He was the epitome of professionalism. It was a pleasant visit from entry to exit. I noted that he provided not just myself excellent customer service but provided the same service consistently to others. A company is known by the people it employs. It is no wonder with employees like Mr. Mc Fall that Verizon is recognized as a leader in its field. Please see that he receives recognition for a job well done.

Checking on getting new phone, decided to keep using mine after getting prices.

I absolutely hate dealing with cellphones I always feel like I get taken, until I met Jimmy he is the best !!! He understands what my employees, family and I need and takes care of it in minimal time. Thank you Jimmy for taking so good care of us !!!

Very nice, knowledgeable and helpful. I saw Jimmy there at Alabaster Verizon Store, great guy, Very smart and patient being I'm 58 and am not up to date on all the new IT-New Technology. Highly recommend him!

Very helpful staff!!! They helped me navigate the whole changing phones process and keep my saves data! A very good looking, kind spoken Hispanic guy helped me but I have forgotten his name.

Have been a Verizon wireless customer for a long time and never had any problems.. until now when we got a new contract we were promised one thing and given something else and now can't do anything to get it corrected. Not at the fault of Verizon but at the fault of the mgmt at this particular store

Went is with no phone working and they were so nice and professional and I had my phone back in less than10 minutes

Great staff. We were in and out in under 20 minutes after upgrading 2 phones, getting a new phone, and changing our plan. Great service.

Great and helpful staff. They helped us with my family's phone problems without causing our monthly payments to go up. Thanks to Kevin and Brandon for your help.

Ryan was so helpful. My wife and I needed to talk to a human and have them explain details for the phones and plans and he went over and beyond with us.
Thanks

Claire was excellent. She helped us solve a few issues and answered all of our questions. Thank you Claire!