CVS Pharmacy

I’ve used this pharmacy on Davis Dr for almost 5 years. Pharmacist Amber has always been thoughtful, helpful, professional and very kind. She has the ability to multitask, remember my name and greets me as if I’m her friend in the calmest way, even when her and staff are super busy. When I call with questions only a pharmacist can answer, every one of them have taken the time to speak to me. Thank you all so much for going beyond my expectations.

Stay well,
Jackie N.

I walked in and the young lady acted as if she seen a ghost didn’t acknowledge my presence or ask if I needed anything simply just made eye contact and looked away twice as if she forgot she was on the clock. The cashier at the front counter was nice but the ladies in the pharmacy need customer service training.

CVS was slow, aggravating

Team here at Davis Dr Cary NC location is either short staffed or just not prepared to manage the volume of this growing city. There always long queues and employees for some reason always sound frustrated. I was here to pick up my prescription today & I was told that they will deduct the loaned tabs from my prescription. I didn’t recall when I asked loaned tabs so I asked the pharmacist to check their records and confirm to which the answer was 90 days back. My feedback was that since I am on 90 days prescription then the adjustment may have happened when I picked up my last prescription 90 days back. Pharmacist may have forgotten to update their records is also a possibility plus if this is so critical then why was the adjustment not done 3 months back when I borrowed tabs before prescription being approved. As stated earlier, the entire team was just rude and didn’t want to understand my concern. I will certainly look for alternatives.

The pharmacy tech gave the incorrect dose dispensed at 7.5 of a semiglutide pen instead of 2.5 because they didn’t have 2.5 in stock, our doctors office confirmed they sent over 2.5 … how and why is CVS providing such inadequate training & shows how incompetent the tech and I believe Amber (not Taja the main lead pharmacist) the pharmacist was that day. Because of this mistake, my mom has been fatigued, sick, having heavy headaches, throwing up for 2 days straight, had not had ANY Appetite. I’m baffled since CVS that day had no customers in the car lane and no one in front of me, ready to go to lunch. Either they are burnt out or incompetent, this is not fair for patients.

HORRIBLE!!!! RUDE!!! CONDESCENDING!!! Will have my prescriptions moved to another pharmacy, this one on Davis Drive, the pharmacists need to learn how to interact professionally with customers, we are here for you to provide a service, not to be talked down to. The drive thru is also very slow, no one is ever there, I've waited for 30 minutes just to pick up medicine a few times before today.

The pharmacists here are beyond useless.

At Walmart, when I got a prescription filled for the first time, they would take the time to talk to me about it – how to take it, when to take it, what precautions to take, any side effects I should let my doctor know about, etc.

Not at CVS. Even if you ask to talk to the pharmacist, they still don’t tell you anything about it. They can be replaced by Google. Also, they are rude and condescending.

They faked the camera is not working to refuse taking our baby passport photo!