Roller-Chenal Funeral Home

This one of the most professional places to go to feel at home and at ease during a hard time for me and my family Melinda and Darren my family and I feel Secure In our decision to have my mom service with the Roller Chenal funeral home! Not o my is everyone Pleasant , but very informative, very helping and even do follow up to make sure you are still doing well or if Gm they could further assist with anything this is definitely a place to look Into during those hard times

I live in Arizona and had to make memorial arrangements for my Mother in Little Rock, The very first person that I talked to was very kind and most helpful. She transferred me to a funeral director named Christine. She listened to my needs and did not try to up-sale me on anything or give me a huge price quote for any of their services. She text me pictures of their chapel so I could see exactly what the area that I needed looked like....and it was beautiful and perfect! Upon my arrival in Little Rock, I went to the funeral home and began working with them on the details for the service. Everyone that helped me couldn't have done a better job or have been any kinder. They put together the memorial folders, had me meet with an in house minister to do the officiating and allowed me in the funeral home the evening before the service so I could set up the flowers, just the way I wanted them. The next day, I didn't feel hurried to do anything except show up. It was an absolutely beautiful service that I will never forget. Thank you Roller-Chenal for being there for me!

The level of dignity, respect, compassion and genuine caring is beyond amazing. The staff is not just a group of people serving the community they are family and it shows. You will always be treated with kindness and respect even if it is two o'clock in the morning.

Had to bury my Mother unexpectedly, was clueless as to the process of whats next?! Justin guided us through the process with ease.... He was an absolute LIFESAVER!! I would recommend Roller Chenal 10 times over!! Thank You so much for helping me through such an incredibly difficult time!!!
#Loveofourlives

Two generations cared for with utmost compassion and dignity.

They made us feel like we were all a close family. Especially Mr Hilton West.

My family has used Roller Funeral Homes for 3 generations!
We wouldn't use anyone else. So professional and respectful to all.

My uncles service was held at this place. Great people, will use again

Very professional service and perfect.

Very professional and compassionate.

R.I.P. Christopher William Waller❣

We had my father's funeral here. I have nothing to compare to. Thank God, funerals are not a common everyday thing. Everyone was nice. It's unfortunate the EF3 tornado tore up their building March 31st. Funerals are so expensive.

My family was extremely disappointed with the service we received at Roller Chenal for my mother's funeral service. The funeral director was not helpful in preparing the service and left most of the planning up to us. When the funeral started the funeral director was not available, he had left early for the day. The two attendants that were there did not appear to know what how to organize the funeral. The slideshow we had created and given to the funeral director was lost. Close to the end of the visitation, one of the attendants showed up with a disc that he said contained the slideshow, but he could not figure out how to get it to play in the DVD player.
After the funeral, we learned that my mothers ashes were not available. The attendant said that they had not arrived because the death certificate probably wasn't signed and that it could take up to a week. I knew this was a lie because I had already spoken to the medical examiner two days prior to the service. A few days later Roller Chenal called us to tell us the ashes had arrived. When I arrived to pick them up, they were still in the shipping box from company that performed the cremation, the shipping label on the box showed that it did arrive the day of the funeral. We had family in town who were not able to be present when we spread the ashes.
Whenever we asked for help or showed our disappointment, the only answer we got was "we are sorry for your loss." It left us with the impression that they thought our concerns weren't valid because we were grieving. I would not recommend this company to anyone and if I were the owner, I would fire the funeral director and several staff members.