Charles Street Supply

I wish every store had customer service like Charles Street Supply. They are always so helpful from the first step you take in the door.

Very helpful. Amazed at all the items they have in such a small space. Definitely go back.

Classic hardware store with a large selection. While the store is very small, they pack in a whole lot with a small footprint!

Very friendly and helpful people. I believe it's family run and the warmth shows. Supply is quite exhaustive and well stocked too.

I’ve gone to Charles Street Supply three times since moving to the area and every time I’ve gone in an employee has helped me in a very down-to-earth and kind way. It really felt like they wanted to help me to find the most practical item to meet my needs and not like they were trying to upsell me at all. I don’t normally leave reviews, but I’ve enjoyed every interaction that I’ve had here so much that I can’t help but commend this company for creating such a friendly environment for non-handy people like myself.

Super friendly and helpful.
Stopped in from out of town searching for metric bolts and allen keys and to my surprise they had everything I needed. They saved my vacation. Thank you!

Great little hardware store in Boston and the staff was very helpful and knowledgeable about the supplies they carry definitely a great place to stop and grab stuff if you are working in Boston and don't want to go to Home Depot.

I've been here a few times now since moving to the neighborhood. Navigating this store is quite an experience, but it has such a charm and the people who run it are so friendly. Though it may appear small, it's packed with so many supplies and the staff are super helpful if you can't find something.

Great location. Helpful staff. Good selection.

I am grateful to have this hardware store close to me. This place has knowledgeable personnel that provides excellent service. They have quality products with unbeatable prices. The nursery has a wide selection of plants and soils. Enjoy shopping here for my house needs.

This is the best hardware store I've been to. The prices are very fair, they have a great selection, and the people working there were super helpful and extremely knowledgeable. They worked with me to find what I needed, even though I wasn't exactly sure what that was going in. I'll definitely be back!

Very friendly and helpful! Was recently in looking for lightbulbs, but needed them on a dinner switch. The employee saw my confusion and without my needing to ask he came right over so see what I was looking for, knew exactly which one I needed, and it works great. Have also used their key service and its quick and easy, they even cut my different keys onto different metals without my needing to ask so I would know which was for the front door vs apartment. Perfect little neighborhood hardware shop that has way more supplies than you would expect!

I love this Store so much. They are infinitely helpful, they have tools for you to rent, they ask helpful questions about the project to guide you in the right direction. Wonderful service and despite being a little store has everything you could possibly need.

The staff is helpful and friendly, they go out of their way to make sure you get what you are looking for. The assortment is vast. I never left the store without what I was looking for. I always feel welcomed and I know that they are going to help me. The price is right. The store is charming and you feel that you are part of the neighborhood.

Great local hardware store, it looks small on the outside but it's pretty big inside lots of products. The staff are very friendly and helpful not trying to sell you something but willing to help you on what you need. Should be your first stop if are in need of a hammer, grill or just need to have a key made.

the heart of beacon hill. Extraordinary range of products, superb team who can provide invaluable advice and opinions, including connections and recommendations if you need services or help with anything home or hardware related. Owned by the Gurnon Family, and operated with love and care. LOVE Jack's Hardware!!!

Excellent service. A huge thank you to Jimmy for making me a copy of my spare keys in a pinch. A great Boston business on an iconic Boston street.

Moved my daughter into her studio and needed help on a project. Abigail and Jack were very helpful and caring. Nice people and they know their trade well. They rent drills too which was helpful. Thanks!

Based on the location, I would have guessed that this was a home goods store more so than a hardware store. You know what I mean--every once in a while you were into a hardware store that really only sells dorm decor (rugs, wastebaskets, wall hangings) but this place is the real deal. You can buy hardware here--nuts and bolts hand saws and all kinds of stuff.And you can get pretty decent advice from the people who work here as well, which is an important quality in a hardware store.

Needed some help figuring out how to hang shelves in my apartment for a weird situation. The guys here we're friendly, helpful and very informative informative. If I need more help with hardware in the future, I will definitely be coming back